Does ecobee pay their employees well?

According to anonymously submitted Glassdoor reviews, ecobee employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ecobee. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at ecobee?

46% of ecobee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ecobee 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at ecobee?

Technical Support Specialist (45) , Software Engineer (21) , Technical Support (21) , Technical Support Representative (15) , Product Manager (9) , Customer Service Representative (8) , Tech Support (7) , Software Developer (6) , Tech Support Representative (5) , Engineer (4) , QA Engineer (4) , Sales (4) , Senior Software Engineer (4) , Embedded Developer (3) , Embedded Software Developer (3)

What are the pros of working at ecobee according to real employee reviews?

"Great people (some of them anyway)" ((in 49 reviews)); "Great culture and start up vibes" ((in 27 reviews)); "Good benefits" ((in 19 reviews)); "Great product, culture, work from home" ((in 17 reviews)); "Good pay and flexible work environment." ((in 16 reviews))

What are the cons of working at ecobee according to real employee reviews?

"No work life balance; rotating schedule" ((in 14 reviews)); "Toxic Leadership; Backstabbing and bad mouthing of other employees + lots of politicking and throwing others under the bus" ((in 9 reviews)); "Managers create their group and micro manage you." ((in 9 reviews)); "You need assistance with scheduling time off?" ((in 6 reviews)); "The CEO is awful." ((in 5 reviews))

What are employees saying about ecobee layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ecobee layoffs and their outlook for job security at ecobee in 2026.

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ecobee

Part of Generac Power Systems

ecobee reviews

3.2

46% would recommend to a friend

(321 total reviews)

Greg Fyke

44% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Compensation and benefits

2.6

Career opportunities

2.3

Senior management

ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

321 reviews

4.0

Feb 27, 2025

Good company to work for

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Great product.

Cons

ecobee has the best thermostat on the planet but I feel they were ok being number 2 next to nest.

5.0

Feb 19, 2025

Work Life Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, decent pay, good work culture

Cons

not much I can say

2.0

Feb 10, 2025

Incredibly depressing work enviroment.

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

- Great benefits package - Fully remote

Cons

- Speaking to management is like trying to talk to a brick wall. Extremely canned responses regardless of the question being asked. - The tech support section of the company truly treats their employees like they are just a number, with little regard for mental health or problems that arise on the job or on calls. - HR is woefully mismanaged. When asking for a credential reset I was emailed another colleague's login details in plain text. - Extremely small amount of time between customer calls, leaving no time to do proper post-call documentation.

Viewing 34 - 36 of 321 Reviews

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Jobs at ecobee

Regional Sales Manager

Staff Product Manager, Energy Devices

Staff Product Manager, Energy Devices

Staff Product Manager, Energy Devices

Senior Business Development Manager

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Good company to work for

Work Life Balance

Incredibly depressing work enviroment.

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