ecobee reviews

3.2

46% would recommend to a friend

(321 total reviews)
avatar

Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

321 reviews
1.0
Oct 8, 2021

Slave workers

Recommend
CEO approval
Business Outlook

Pros

Some of the Supervisors are alright.

Cons

Horrid schedules, little to no work-life balance. Every month the schedule switches so you could work a 4-12 then the next month an 8-4 then a 1-9. The managers are so entitled that they will give you no notice when the schedule switches. Religious holidays like Ramadan are frowned upon as a worker, had a manager ask me why I was taking a break to eat after not eating for 16 hours.

avatar
ecobee Response
4y
Hi there, thank you for taking the time to share your thoughts. We are sorry to hear about your experience. Our Technical Support team works hard at gathering feedback to make impactful changes. We would encourage you to send an email to people.operations@ecobee.com and let us know more about your experience.
3.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

For the team I worked on specifically, there were a few capable devs, and a few very skilled developers so there was a lot to learn from. Work life balance in my exp. was pretty good (YMMV across departments) Friendly people on other teams that are driven and intelligent Get to have exposure to some really interesting technologies Fair compensation and benefits

Cons

During my first few months certain team members fell into the "Brilliant Jerk" category. Incredibly difficult to work with. However this seemed to improve over the course of my tenure. Don't use very many conventions recommended by google for android development (This could be a positive thing for your day to day well-being, but may not be for when you hit the job market again.) There is definitely an adversarial vibe to the way of working sometimes: For example UX/Product presents designs and depending on the working relationship of the people present in the meeting feedback from development may or may not be seriously taken into account, and you almost have to have a debate to get your point across. Prior to launching some big products and features, there was a vision presented that seemed incredibly ambitious. Which is great! However, the timelines to complete these products were a bit unreasonable and I think most people working at the company knew this at the time. This could be great for motivating people, and of course I imagine leadership knew that the deadlines would not be made. Now towards the big release this was often a detriment to the products because corners would get cut, and subpar product decisions would get made all for the sake of meeting the ambitious deadlines. (Not unique to ecobee as this happens all the time but something worth mentioning nonetheless). Some elements of cronyism. Certain team members are able to say/act as they want, and work on whatever they want without being told anything. Sometimes a bit demoralizing for others.

avatar
ecobee Response
5y
Hi! Thank you for sharing your feedback. At ecobee, our mission is to create a more sustainable world by improving everyday life. We think of ecobee as a company that brings together individuals looking to push the boundaries of thought and innovation as they exist today and make the world a better place for the generations ahead. We set a very high benchmark for ourselves which unfortunately means that we sometimes don’t meet our expectations, but we continue to strive to do better each day. To understand how we can make your experience better, we encourage you to have a more detailed and honest conversation about your experience with your HRBP or write to people.operations@ecobee.com. Once again, we appreciate the time you took to share your thoughts - we always welcome feedback on ways in which we can improve.
1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

ZERO benefits to working for ecobee unless you want to be drowning in emails from abusive customers

Cons

they took three and a half months after ending my employment to upload my ROE to the CRA, and they had the wrong address listed on the docs, so embarrassing for them.

avatar
ecobee Response
3y
Hello, thank you for sharing this feedback. We're sorry to hear about your experience at ecobee as we strive to make ecobee a great place to work. We would encourage you to reach out to us at people.operations@ecobee.com and let us know more about your experience.
Viewing 64 - 66 of 321 Reviews

Glassdoor has 380 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.