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      ecobee

      Part of Generac Power Systems

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      ecobee reviews

      3.2

      46% would recommend to a friend

      (321 total reviews)
      avatar

      Greg Fyke

      44% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.3

      Senior management

      ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      321 reviews
      1.0
      Aug 15, 2018

      POOR Scheduling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training Nice staff Room to grow Ok Salary

      Cons

      POOR scheduling Same people are doing mornings, evenings and nights One month night, second morning, third evening and sometimes afternoon NO FIX SCHEDULE Their health and family suffers No work life balance Many good employees left due to poor scheduling and company always short of technical support staff

      avatar
      ecobee Response
      7y
      Thank you for your feedback from your time with our Customer Support team. To support our high rate of growth, we continue to add to the team to ensure we have the staffing in place to provide a high level of customer service. With that said, work-life balance is important to us at ecobee, and our scheduling provides two consecutive off days every week. Our schedule in place is required to support customers throughout North America, and we are very transparent with the scheduling process through the hiring process. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      1.0
      Jun 29, 2021

      Bad

      Tech support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are alright. Think twice before you join.

      Cons

      Do not even think about career opportunities.

      avatar
      ecobee Response
      4y
      Hello, thank you for providing this feedback. We're sorry to hear about your experiences at ecobee as we strive to make it a great place to work. We work hard to create opportunities for employee career development and are disappointed to hear this was not your experience. If you have any specific feedback you’d like to provide directly to the HR team, please send us an email at people.operations@ecobee.com.
      3.0
      Jun 7, 2023

      Overworked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kind people, remote work opportunity, stimulating projects, hands-on CEO

      Cons

      Everyone in this company is overworked. I've had multiple days where I've been in meetings the entire day. Not even a 10 minute break. I had to be late to some meetings because I needed to pee. Ecobee has an insane meeting culture where everything has to be done through a meeting, standing meetings, bi weekly meetings, weekly meetings, update meetings, check in meetings, get buy in through a meeting, get advice through a meeting. Absolutely no time to do the work. That gets pushed to the evenings and weekends. They have a laughable thing called "Focus Fridays" the one day they discourage meetings. One. Day. Doesn't even get honored most of the time. One of these days an employee will get pushed over the edge for overwork.

      avatar
      ecobee Response
      2y
      Hi there, thank you for taking the time to share your thoughts. We are sorry to hear about your experience, and that you are feeling overwhelmed by meetings. We are grateful to hear you enjoy remote work, exciting projects and working alongside kind folks and appreciate you sharing this too. At ecobee, we strive to make improvements based on the feedback we receive. Please reach out to your Manager or HR Business Partner and let us know how we can actively support you better. -Lindsay M., Talent Sourcer
      Viewing 61 - 63 of 321 Reviews
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      Reviewsecobee reviews

      Glassdoor has 380 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.