ecobee reviews

3.2

43% would recommend to a friend

(322 total reviews)
avatar

Greg Fyke

44% approve of CEO

54% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews
5.0
Sep 19, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been with ecobee for just shy of 2 years now, and had previously worked with them while at another company on special projects. In my short time here, I have been given many opportunity's to advance and learn because this company rewards dedication and hard work. This is not a company that someone can expect to be elevated by simply doing their regular 9 to 5. Ecobee rewards the team members who strive for excellence and are hungry to learn. Small deeds and extra effort do not go unnoticed and recognition from superiors and other team members happens frequently. You always feel part of a bigger picture at this company and you never feel like just another employee on the phone. -The people are friendly and always willing to help if it's required -The CEO is one of the most down to earth and respectable people I have ever worked for. His passion for what he does trickles down through the company and makes everyone truly feel like they are working towards making a difference -lots of vacation time -Schedules are set so there should be no surprise to anyone and should you ever require time off, management is flexible enough to help you work around it. Even if the time can't be provided, the other team members are usually more than happy to swap shifts to assist you. -The new HR deparment is wonderful and has really helped streamline much of the process. Their assistance in the hiring process has eradicated any possibility of lack of staffing. We are hiring rapidly and it's all thanks to HR! -Fast paced and exciting environment with a product that's worth gushing over. -Management wants and listens to your input. -Company meetings keep the entire team informed of whats going on -Great location, access to transit and other amenities -Job security. With how fast this company is growing, as long as you do your part, you can expect a desk to work at. In short, this company has a culture and an expectation. If you expect to skate by doing the bare minimum this isn't the place for you and is what i suspect . Work hard and you'll be rewarded, simple as that.

Cons

Nothing I can think of at this time. This has and still is my favorite job i've had to date and I don't plan on going anywhere soon.

avatar
ecobee Response
9y
Thank you for thoughtful feedback. The company fosters a strong culture to be great at what we do. For this to happen we have people that continually shoot for excellence, achieving great results. The entire Management team work hard to strive and make ecobee a rewarding, fun place to work. Andrew, Director of Support at ecobee
5.0
Sep 5, 2016

Technical support

Recommend
CEO approval
Business Outlook

Pros

Have been working in the technical support department for many years and the experience with the company is great, I would say one of the best company to work with.

Cons

during the busy season call volume goes high and requires 100% of each employee, but overall after the hardship good work pay off.

avatar
ecobee Response
9y
Hello, thanks for the positive feedback! Time moves quickly when were having fun. We certainly can be busy but this is a result of many years of hard work from the entire team to get us where we are today. Thank you for your contribution. Andrew, Director of Support at ecobee
3.0
Jan 13, 2016

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has so much potential to improve if you get hire to right department then you can improve fairly quickly.

Cons

The technical support department has long way to go to be more professional.

Viewing 142 - 144 of 322 Reviews

Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.