Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ecobee

      Part of Generac Power Systems

      Is this your company?

      ecobee reviews

      3.2

      46% would recommend to a friend

      (322 total reviews)
      avatar

      Greg Fyke

      44% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Work/Life balance

      2.9

      Culture & values

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.3

      Senior management

      ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      322 reviews
      4.0
      Feb 13, 2019

      Good environment, not so good hours

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, learning fund, nice people

      Cons

      Sometimes working on weekends and nights

      avatar
      ecobee Response
      7y
      Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time with ecobee. To meet the needs of our customers, our Technical Support schedule does require shift work including weekends and evenings. The schedule has been improved over the last couple of years and we are open to ways to improve it even more. If you have any ideas, feel free to talk to our Tech Support management team or a member of HR! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      3.0
      Feb 5, 2019

      Fun work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting atmosphere, fun office, innovative

      Cons

      work life balance didn't exist

      avatar
      ecobee Response
      7y
      Hello, thank you for taking the time to post your feedback. We aim to provide a work environment and schedule that provides a great work-life balance, we're sorry to hear you didn't experience that with us! We are always open to ideas on how to improve it! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      5.0
      Jan 31, 2019

      They do their best to cater to the needs of the employees as well as the business

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      CEO shares the company's vision to everyone. Supportive work environment. Managers are genuinely concerned of your desired career path. They are patient and will take care of you as you learn. Lots of areas to grow. Sweet freebies. In my tenure, they have given me a thermostat, lightswitch and other sweet hardware. You get to work with talented people from other departments, and meet like minded individuals. Pantry has adequate snacks and beverages, and you can ask for a specific item to be ordered if you wish. Quarterly outings with teammates are quite memorable. Employee benefits are sufficient.

      Cons

      Scheduling promotes poor work/life balance. But that was advised on the interview. Management is transparent with their needs and what is required of you. The scheduling manager tries to balance the needs of the employees vs the needs of the company. Unfortunately, they cannot please everyone, but the transparency shown by the management is much appreciated.

      avatar
      ecobee Response
      7y
      Hello, thank you for taking the time to post your feedback, it is great to hear that you enjoyed your time with ecobee. Our schedule within CS has been created to meet the needs of our employees and of our customers, and the team is always open to ideas on how to improve it! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      Viewing 256 - 258 of 322 Reviews
      Related searches: ecobee jobs | ecobee salaries | ecobee benefits | ecobee interviews
      Reviewsecobee reviews

      Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.