Item: ezCater
Rating: 4
Author: Current employee - Operations Director

Question 1

Is ezCater a good company to work for?

Accepted Answer

ezCater has an overall rating of 2.4 out of 5, based on over 481 reviews left anonymously by employees. This rating has decreased by 26% over the last 12 months. 26% of employees would recommend working at ezCater to a friend and 25% have a positive outlook for the business. The best reviews about ezCater have been left by employees working as Customer Service Ninja, Customer Service Representative and Account Executive.

Question 2

Does ezCater pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ezCater employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ezCater. This rating has decreased by 18% over the last 12 months.

Question 3

How satisfied are employees working at ezCater?

Accepted Answer

26% of ezCater employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ezCater 3.1 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

Question 4

What are the top reviewed jobs at ezCater?

Accepted Answer

Customer Service Representative (48), Account Executive (37), Sales (22), Customer Service Agent (11), Customer Service Ninja (10), Senior Software Engineer (10), Software Engineer (8), Customer Service (7), Senior Account Executive (7), Account Manager (6), Anonymous (5), Business Development Representative (BDR) (5), Engineering Manager (5), Manager (5), Senior Manager (5)

Question 5

What are the pros of working at ezCater according to real employee reviews?

Accepted Answer

"Great Culture and a fast" ((in 65 reviews)); "Great people to work with at bottom and mid level." ((in 62 reviews)); "Great work life balance and lots of emphasis on professional development." ((in 35 reviews)); "Benefits are great and are getting even better" ((in 34 reviews)); "Unlimited pto and they try to be fun" ((in 25 reviews))

Question 6

What are the cons of working at ezCater according to real employee reviews?

Accepted Answer

"The new CEO has brought in his silicon valley buddy to be the new CRO and in less than 3 weeks there has been a major layoff and a reorganization." ((in 27 reviews)); "Some Senior leadership lead with role power versus empathy and skill" ((in 24 reviews)); "Historically, we had a former CEO lay off several leaders to try and minimize number of decision makers, and then our new CEO and their hires have added back in more layers of leadership, so there’s been a lot of turn around" ((in 13 reviews)); "CEO and CRO fired all male C level and Directors because they thought that women were easier to control, senior managers were doing director" ((in 11 reviews)); "Why invest in experienced employees when you can offshore work, automate support, and tell everyone else to pick up the slack?" ((in 6 reviews))

Question 7

What are employees saying about ezCater layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ezCater layoffs and their outlook for job security at ezCater in 2026.

Question 8

What are the top reviewed ezCater locations?

Accepted Answer

Boston, Denver, New York, Chicago, Dallas, Orlando, Charlotte, Chapel Hill, Houston, Maryville, Fort Wayne, Springfield, Largo, Saint Petersburg, Atlanta

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