iBUYPOWER reviews

In the time that I worked at iBP I got my position switched 3 times. The General Manager Assistant (GMA) title is simply a placeholder to for management to put you in any position they want. There is a lack of leadership in almost all departments. Some people are willing to throw others under the bus to get their way moreso than any other company I have seen. However, most of the company's problem stems from upper management. All three bosses have different visions and ultimately clash with each other. Doing a task one way will only anger the others and end with you being berated, sometimes in front of other peers. Physical and mental abuse is commonplace here. Getting yelled at happens almost daily. The bosses will act like they care, but in reality they really don't. Behind closed doors they pull their rank if any issues are brought up and simply tell you there's nothing you can do about so don't bother. Good luck trying to voice a complaint to HR. The bosses do not even attend the sexual harassment training that is mandatory and simply get it signed off as if they attended. At times the bosses even walk in to take a look at your employee when they please. There is clear favoritism in the company as well. Good luck advancing if the three bosses don't like you. Good luck ever getting a raise if they don't like you. They prey on new people joining the workforce and exploit them into thinking that this is how a normal company runs. They groom people into becoming like them or simply becoming complacent. They drive out people that voice their opinions and will go through great lengths to see that you are dealt with. The most senior person within some departments may be someone that has worked there less than a year. That should speak volumes on their turnover. Save yourself the trouble, and don't bother working here. They push away the good employees and keep the "Yes" people.

Where to begin? As other reviews have stated the biggest problem is upper management or their lack of management to be more exact. The whole company lacks direction. Departments are given tasks that take time to get done right but they want everything to be done fast. They don't care how bad PC's are built, they care about how many PC's are sold which is probably why QC simply chooses to ignore problems and the solution is "ship it, we need our numbers, tech support will take care of it". iBUYPOWER has no vision. They claim to be "gaming define" and blast about all the hard work that goes into these builds. They're wrong. Tech Support took care of the mistakes ignored. As techs we wanted to make sure the customer had something that was working but again upper management only cared about how many systems were repair, even if it meant doing a mediocre repair yet they also expected excellent customer service when customers called in. Supervisors in other departments don't care about anything else other than getting paid, they hardly contribute to anything. iBUYPOWER could be so much more. People see them as a good gaming company when they hosts event but the sad reality is they don't care about their customers, they don't care about their employees and they have absolutely no leadership. The few people who try their best to make the company great get thrown under the bus constantly, get heat from upper management and in the end are set up to eventually fail.