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      iCIMS

      Engaged Employer

      iCIMS reviews

      3.1

      49% would recommend to a friend

      (793 total reviews)
      avatar

      Jason Edelboim

      55% approve of CEO

      29% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.4

      Diversity & inclusion

      3.2

      Culture & values

      3.1

      Compensation and benefits

      2.8

      Career opportunities

      2.6

      Senior management

      iCIMS has an employee rating of 3.1 out of 5 stars, based on 793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iCIMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      793 reviews
      1.0
      Jun 24, 2020

      Don't be Fooled Glassdoor Reviews are a Requirment of New Hire Orientation

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Benefits are inexpensive and good

      Cons

      Don't be fooled by the Glassdoor reviews, new hires are required to write a company review during new hire orientation. Of course a new employee will write a glowing review - they are happy to get the job and view the company with rose colored glasses! The CMO is a mirco manager who has never worked at another company. She is not only clueless but catty and mean-spirited, as well. The employee base is a mix of lifers and new graduates. There are no seasoned staff with experience. If you want to work at a place that makes you feel like you are back in middle school iCIMS is for you. If not, keep looking!

      1.0
      Jun 6, 2017

      Smoke and Mirrors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work at iCIMS are all extremely pleasant. My on-boarding experience was fantastic and the platform is very intriguing. Mentorship is top-notch across all departments.

      Cons

      Once the on-boarding process concludes and you begin your role in the company, the true nature of iCIMS begins to unravel. Unless you work in marketing or sales, there is extremely limited room for growth. The technical support department rarely (if ever) gets recognized for their hard work; a majority of the praise gets awarded to sales and marketing (if you don't believe me, check out the iCIMS Instagram page- not a single picture praising the tech support department.. just marketing and sales!). During my several years with the company, I have never seen Colin (CEO) in the technical support building, yet he preaches during on-boarding how "involved" he is with employee satisfaction. Finally, there is a lot of tension between the developers and technical support. This forced me to be dishonest with several clients, which is ultimately why I left this company.

      avatar
      iCIMS Response
      9y
      We’re sorry to hear that you left us and ultimately did not enjoy your time here. However, we feel the need to reiterate the value that we place on our entire Customer Service Department, including Technical Support. The second part of our mission statement is to provide a customer experience that’s second-to-none, and we strive to maintain the positive feedback and ratings that we receive regarding our customer service by making it a priority.
      1.0
      Mar 1, 2017

      Do not work here!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are decent but could be better.

      Cons

      Horrible management style, the goals keep changing and if you are not part of the "in crowd" you wont last very long. I expressed concerns within my department and suffered backlash as a result. HR is completely useless and are there to backup management, do not trust them as they will screw you. Very high staff turnover!

      Viewing 67 - 69 of 793 Reviews
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      Glassdoor has 866 iCIMS reviews submitted anonymously by iCIMS employees. Read employee reviews and ratings on Glassdoor to decide if iCIMS is right for you.