iHeartMedia reviews

2.9

32% would recommend to a friend

(2,838 total reviews)
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Robert W. (Bob) Pittman

38% approve of CEO

24% positive business outlook

iHeartMedia has an employee rating of 2.9 out of 5 stars, based on 2,838 company reviews on Glassdoor which indicates that most employees have an average working experience there. The iHeartMedia employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 24, 2018

A stepping stone in your career, not the last stop.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People were fun to work with - A lot of company outings and social events - Free catered lunch on Fridays, bagels/croissants on Thursdays, fruits on Mondays/Wednesdays, and snacks/milk/coffee 24/7 - Free office concerts - If you win a Hackathon, you get a free ticket for the iHeartRadio Music Festival - Pay was decent

Cons

Went through volatile changes in management over the past several years. It was anywhere from non-existent, to horrible. Leadership: - Terminated multiple employees so that they can replace them with team members from their previous company. When leadership terminated the iHeartRadio employees, the reason stated was for “restructuring”. These terminated employees were also the same employees that vouched to hire this leader. - Hired new team members without allowing the current team to conduct any formal interviews. None of us saw their resume or portfolio until after they were officially hired. - Had unrealistic expectations. For example, the team was asked to switch all internal files into a new program within 6 days, when the previous transition took over 6 months. Leadership expressed extreme disappointment when the team did not meet this expectation, and used our weekly 1:1 feedback meetings to scold each of us. - Could not communicate expectations clearly through verbal or written format, which lead to a lot of misunderstanding and more reprimands. - Setup a performance feedback survey which garnered responses from 5-10 coworkers outside our team, with nothing to verify the accuracy and honesty of the feedback on our performance. There is also no repercussions for writing dishonest, negative feedback. -This type of feedback system is known to be ineffective and harmful to employees. Project management: - Falsified research findings - eliminating all data that went against their favored concept, and changed the data to try to illustrate that their top solution was the best, and presented their own version of the user testing conclusion to the higher ups. These same PMs were awarded for employee performance. - Fabricated meeting results, so that design and engineering will adhere to the PM’s agenda - Micromanaged areas where they lacked expertise, thereby causing the project to come out worse than it started, and dragging out the timeline longer than it needed to be, because we have to clean up their mess. - Does not trust certain teams, and shows disrespect for some of the work these teams produce. - Exhibited poor time management of their team members - scheduling meetings back to back, all day, leaving little to no time for the employees to complete actual work. - Holds extremely biased views - Does not understand “work process” - Cannot tell the difference between what should be a group activity vs. individual activity. - Points blame on certain teams when the results aren’t what they wanted. - Focuses on political games, rather than working to collaborate with the team. - Uses bullying tactics (ie., being controlling, using verbal labels, and verbal attacks) to steer conversations and projects - Continues to provide prescriptive solutions, instead of letting us do our jobs. - Focused on higher number of releases, and not good quality products. Overall: - No room for career growth - Company culture can be demoralizing - Rewards poor behavior, while punishing those who worked hard to push the product/company into a better direction

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iHeartMedia Response
7y
Thank you for taking the time to share your feedback, as we do take it into consideration. We are sorry that your experience did not match our intention of being a fulfilling and positive place to have worked. We are working hard to create a company where people feel empowered to succeed and grow. That said, we will continue to find ways to improve. We’d like to address a couple of your specific concerns below: We recognize there were changes in management over the past five years, however each shift was done with the intention to create a team where members will grow in a dynamic and caring environment. We are sorry that our efforts didn’t meet your expectations. Management does strive to have an open and collaborative environment, creating a space where employees are set up for success to meet business goals. We apologize that you felt you were under unrealistic expectations as we encourage an open-door policy where employees are heard. Thanks again for your feedback. It helps to make iHeartRadio a rewarding place to work. We wish you all the best.
2.0
Apr 15, 2015

Nearly Heartless Media

Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere, interesting work, experience looks great on your resume, AMAZING people (I’ve made some great friends over the years), steady paycheck (if you survived the constant layoffs), health insurance , 401K match, free food and tickets to some great events. The reason I have stayed as long as I have is because of the people…day to day, they are great to work with! Most employees can work autonomously and independently; I hardly experienced micromanagement. Creative and forward thinking atmosphere. There is a lot of encouragement to try new things, especially digitally. A lot of my colleagues are artists, musicians, humorists or creative types of some sort. Most managers are approachable and have an open door policy. Friendly environment overall…everybody knows your name.

Cons

This company is very sick with having over $20 billion in debt. I’m not good at math, but $20 billion equals a pretty bleak future. This means layoffs that happen 2-3 times per year (usually once around the holiday season). It’s a great place to get experience, but I wouldn’t advise staying too long. Employees are just cells on a spreadsheet at corporate at the end of the day. The average employee (no matter what department) rarely receives a raise or bonus…and can often go years subsisting on their starting salary. You will make more money doing the same job for a different company. The scariest thing of all is that nobody is immune from the constant layoffs despite their work ethic or skill set…one never knows if they will still have their job when they walk through that door in the morning (especially midweek when the firings tend to happen). There is also a lack of bereavement and maternity leave. When I suddenly lost a parent, I only got three days of bereavement leave and had to use sick/vacation time to make up for all the time I was gone. Luckily, I had a lot of saved up time. Most of the computers and software, especially in the studios, is over ten years old! The IT guys do the best they can, but they are forced to keep fixing old machines/software instead of dumping them once and for all as there is just no money. People are losing productivity and are not getting work done because of such antiquated systems. Also witnessed some very blatant favoritism.

2.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Finding out that my creativity is appreciated by clients, even if it is stifled by local management

Cons

I would never have accepted a 100% commission position if I had been given transparent answers during my interview process to the questions that I posed regarding sales volume, resources, average sale, transfer of active accounts, etc. The average radio broadcast schedule in the 'well performing' market that I am in is approximately $2,000 - NOT the $15,000-$20,000 I was assured during my interview process. As for local management? Apparently newbies* (although I am in my mid-30's and was at one time the youngest Sales Director in the history of a national, 60 year old corporation, I am still considered a newbie* that has no idea how to sell a jug of water in the Sahara) need to 'earn their stripes' before being 'trusted' to: A. Be provided with fully functioning computer equipment at their workstation B. Take incoming calls/leads from clients/contacts/accounts that pertain to your personal contact list/former professional roster of contacts, etc. C. Speak to management unless spoken to. D. Question the business practices and logic of consistent internal requests for reps to "cancel your sales calls so we can meet as a team and discuss how you guys aren't hitting your goals." E. Wonder why - as a commission-only sales rep, employees are required to, on average, 15 hours of internal, note-taking, micro-managed, 'justify your time' meetings and busy work. F. Get answers as to why their w2 (reflecting their first 5months of their employ within iHeartMedia) indicates $7,500 in wages - no expenses paid, no benefits elected, and they are STILL expected to show up with a smile, clock in, drive their personal vehicles around for the antiquated method of "cold-calling" with a three ring binder 'media kit,' and then receive verbal admonishment when said reps "can't close a deal that management needs to make THEIR personal bonuses!"

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