Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 805 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 73% of employees would recommend working at iHerb to a friend and 81% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

73% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"New 401K and medical benefits are great." ((in 82 reviews)); "Good pay and the job was easy" ((in 51 reviews)); "Great people to work with and for." ((in 43 reviews)); "Great Leaders and team members to work with." ((in 20 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 15 reviews)); "They show too much favoritism to certain people" ((in 13 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 11 reviews)); "poor communication and technical support" ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What iHerb locations have received the highest employee ratings?

Riverside , Los Angeles , Easton , Elgin , Moreno Valley , Pasadena , Perris , Hebron

iHerb reviews

3.8

73% would recommend to a friend

(767 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

767 reviews

5.0

Jun 3, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, specifically growth and development.

Cons

No cons at this time.

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

5.0

May 29, 2025

Absolutely best place I have ever worked

Director

Recommend

CEO approval

Business Outlook

Pros

You always get worried when changing companies but since the first day I came to iHerb I have been so happy. Every single person has been so willing to assist with integrating into the culture, systems, processes, etc. The company is open and willing to listen to recommendations on improvements, and provide you with the resources to make those improvements. There is so much more room for the company to grow which gives you the opportunity to participate in multiple projects and grow. Company pays full medical insurance, matches 401K by 6%, and Roth by 6%, unlimited vacation, etc.

Cons

No complaints here, very happy with the future of the company and my role

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

5.0

May 26, 2025

It was good experience

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

I Highly recommend this jobs to others

Cons

I don't see any cons now

iHerb Response

1y

Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!

Viewing 28 - 30 of 767 Reviews

Jobs at iHerb

Category Manager (Bath & Personal Care)

Merchandising Operations Specialist

Pricing Data Scientist

Merchandising Operations Specialist

iHerb

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