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      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      71% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      79% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      768 reviews
      1.0
      Mar 5, 2020

      "Benefits"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k if you contribute as well, it's vested, but better than nothing

      Cons

      Phantom shares, they called shares phantom as you have them, but you will never see them as they don't exist. 1 year later you won't see your money, it's just a joke.

      2.0
      Oct 5, 2018

      Negative Reviews of this company are spot on, believe them!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people at company are talented and great to work with. Company provides snacks. Casual attire. I thought this was a really great company and lucky to work here, but I am not so sure anymore. I have worked here long enough and have seen way to much.

      Cons

      In reading the positive and negative reviews, I agree that all the negative reviews on this website, are 100% true. Your experience at this company will really depend on what group/department you are in. I have seen and heard of this company letting really good and talented people go in various departments over the years for unjustified reasons (i.e. no violation of company policy). The talent acquisition person whom responds to negative reviews, is clearly out to lunch with their responses. They know nothing of what transpires with the employees at the company and their responses are not factual, just a biased opinion. Please don't respond with your canned answer of going to HR with your concerns and issues, all this will get you is on the radar for a fast one-way ticket out the company door.

      2.0
      Apr 4, 2019

      be prepared to not get paid on time. HR is lazy. Supervisors favorite there friends over good hardworkers.

      Warehouse material handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Good Benefits and friendly co workers.

      Cons

      Favoritism especially if you have a family member who is in a higher position. Poor management and supervision. Will not get paid on time. Also worlds most laziest HR department.

      avatar
      iHerb Response
      7y
      Thank you for your feedback. We understand that the transition to our new payroll and HR management systems previously caused some pay delays. However, we are confident at this point that these issues have been resolved from a system standpoint. If any other issues cause a pay error (team member does not enter hours etc.), the company quickly responds upon notification to correct the error. As for issues regarding anyone in a management position at any iHerb location, including Human Resources, we encourage team members to use the Open Door policy to raise these concerns to the appropriate person within the organization. All concerns are taken seriously and are quickly resolved
      Viewing 37 - 39 of 768 Reviews
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      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.