Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 86 reviews)); "Good pay and the job was easy" ((in 47 reviews)); "Great people to work with and for." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 19 reviews)); "2. Good culture" ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "They show too much favoritism to certain people" ((in 14 reviews)); "poor communication and technical support" ((in 11 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

5.0

Mar 10, 2019

An ambitious company about to leap on to the next level

Senior software engineer/tech lead

Recommend

CEO approval

Business Outlook

Pros

Great opportunity in business growth, which in turn makes it necessary to apply the cutting edge technology of cloud computing, big data business intelligence and AI. As an established e-Commence company, iHerb has been expanding very rapidly in global market recently, which opens up a lot of oversea opportunities. It's amazing to see the company become more globalized.

Cons

Not fast enough to refactor key business components which is causing lots of pain when running them in parallel.

iHerb Response

7y

Thank you for the review and we appreciate the hard work you do as a Team Lead. As more challenges come along we will continue to find the best talent to support our technology division. - BT Bitarafan

1.0

Oct 7, 2018

Fake positive reviews

Software developer

Recommend

CEO approval

Business Outlook

Pros

There are free drinks. There is an on site gym. There is an arcade room. But you won't build a career off these things.

Cons

Look at how the positive reviews just say general things and are posted in a row to push down the negative reviews. Don't blindly believe what the fake positive reviews are saying. Actually read some of the negative reviews and get a real idea of what it is really like to work at iHerb.

iHerb Response

7y

We are completely unaware of any "fake reviews" that have been written regarding iHerb, negative or positive. We have over 1000 team members, and for the majority of these individuals, our environment correlates seamlessly, as is evident by their reviews

1.0

Aug 14, 2020

Worst company ever

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Might get roughly market salary.

Cons

The company sells snake oil (sorry, homeopathy) to the desperate and ignorant. Rampant nepotism leads to incompetent upper- and middle-management. Don't worry, they will micromanage everything. Badly. They also threaten to fire the entire team from day one. Expect to work 20 hour days, 7 days a week. Be extremely guarded with your manager -- they are constantly documenting everything and taking things out-of-context so they can rake you over the coals on your evaluation. 360 evaluations mean any incompetent, petty, or jealous coworker can totally torpedo you. I saw three managers in four months (the last being the COO taking over daily stand-ups for an engineering group). And get used to teams of more managers than engineers. It's a sycophantic race to the bottom.

Viewing 40 - 42 of 768 Reviews

Jobs at iHerb

Software Development Intern

Growth Marketing Specialist (N. America)

Sr. Manager, Localization and Content

Merchandising Operations Specialist

iHerb

iHerb reviews

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An ambitious company about to leap on to the next level

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Worst company ever

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