Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 83 reviews)); "Good pay and the job was easy" ((in 53 reviews)); "Great people to work with and for." ((in 46 reviews)); "Great Leaders and team members to work with." ((in 21 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Nepotism is big here." ((in 10 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

5.0

Feb 17, 2021

One of the best company in the world !

Quality control inspector

Recommend

CEO approval

Business Outlook

Pros

While working at iHerb I was able to accomplish : Got my US citizenship , bought my first house , received valuable training thru the District college via iHerb, got my GED, getting FREE health care for my family, was able to safe money thru 401 K and having lots of fun at work while working hard.I love my job , I love iHerb and everyone I worked with throughout my carrier at iHerb. The company is very flexible during COVID-19 era in terms of taking off when needed and / OR if qualified ; employee oriented workplace. Work hard and company would recognize you for sure.

Cons

Can't think of any as of right now.

iHerb Response

5y

Thank you for your amazing review! We're so glad you have had a positive experience at iHerb.

1.0

Feb 17, 2021

Job review

Forklift operator

Recommend

CEO approval

Business Outlook

Pros

Great coworkers in the job

Cons

Point attendance, taking away our hours, no room for other job opportunities

iHerb Response

5y

Thank you for sharing your experience. It's good to hear that your team has given you a positive experience. Work-life balance is important to us and our employees, so we will bring back your feedback to the appropriate teams.

5.0

Feb 17, 2021

Fantastic Work Culture In A Strong Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is extremely diverse with a great mix of ethnicity, age, and gender. Even though it's been around for 25 years it still keeps a start up like innovative edge. The President Emun comes from a technical background and is extremely supportive of the adoption of new technologies. Iherb also continues to invest in people. I have never had a training request turned away and I know that we are investing heavily in training and internal growth. In addition the company decided to pay 100% of medical benefits which is huge for many families. Overall the company is strong financially and continues to pour resources into employee development and retention. Iherb also isn't afraid to let go of leaders that aren't a great fit. This may sound like a con but in my opinion it's a huge advantage. I've worked for so many companies where incorrect people were placed in leadership positions which making working in those departments absolutely miserable.

Cons

The company is growing very rapidly so some of the policies and procedures are outdated or nonexistent. Hence working here you'll experience changes on a monthly basis but it's also extremely exciting since each change is trending towards the right direction.

iHerb Response

5y

Wow, thanks for your review! We're happy to hear that you appreciate our diversity in our workforce and the resources we offer all of our employees!

Viewing 523 - 525 of 768 Reviews

Jobs at iHerb

IT Support Specialist I

IT Support Specialist I

Software Development Intern

iHerb

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One of the best company in the world !

Job review

Fantastic Work Culture In A Strong Company

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