iHerb reviews

Thank you for your time and attention to provide feedback to us. We continue to implement and modify the ways team members can share improvement suggestions and new ideas. We are reviewing and refining our people processes so that whether as a candidate, new hire, or full-fledged team member, our employees know their purpose and are engaged in iHerb's culture (which, yes, to your point, is fast-paced; speed matters to iHerb's business).

Thank you so much for taking the time to share your feedback. We do want to address the important issue of offshore/outsourcing you bring up. At iHerb, we have aspired to expand our team in Shanghai and do this rather as a partnership and an extension to the Irvine team. Most teams do close cross-collaboration across the board between the Irvine and Shanghai tech and product teams. They have been partnering up, sharing experiences and learning best practices from each other. This has inspired either side to share their perspective from both a product and tech vision and experience. Most significant tech companies have employed this model one way or another and as a result, eBay, Google, Airbnb all have extensions in sites such as China where there is an active pool of talent to tap into. We have neither nor intend to move any Irvine jobs to Shanghai, but rather expand our talent to be able to address the ever-increasing demands of a globally thriving eCommerce.