iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great place to work at.

Cons

None that I can think of

avatar
iHerb Response
7y
We are so pleased that you are part of our team! Thank you for the feedback!
5.0
Mar 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Growing business Growing team Making things more efficient and jumping to new technologies. Great new team culture that's getting better each month.

Cons

Will take some time to completely migrate off legacy systems and that can take some juggling of multiple stacks.

avatar
iHerb Response
7y
Hello - Thank you for the feedback, as we are growing as a company we will be continuing to find innovative ways to be implementing new technologies.
1.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no cons. Literally, the worst.

Cons

My partner was just laid off from iHerb today. They let go of about 40 people...IN ONE DAY! Apparently it was a mess; people crying, people watching other people pack up their desks, shaking in fear that they'd be the next. But of course no one in the "inner circle" got let go. OH yeah, there is an inner circle. Now ask yourself, would you want to work for a company that is SO bad at managing their finances and resources that they have to lay off THAT many people in one day? Do you want to work for a company that would put their employees through that?

avatar
iHerb Response
7y
As is the case with many successful companies, there is occasional restructuring that takes place in an effort to progress in a highly competitive market. More importantly, there was great care and consideration taken for the less then 25 people who were impacted most recently. Reorganization is an unfortunate factor of rapid growth, but one can be assured that there was not anyone "shaking and crying in fear" much less 40 people who were impacted. On the contrary, the overall consensus was that this situation was handled in a very professional and dignified way.
Viewing 634 - 636 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.