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      iHerb

      Engaged Employer

      iHerb reviews

      3.8

      71% would recommend to a friend

      (768 total reviews)

      Emun Zabihi

      79% approve of CEO

      82% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      768 reviews
      5.0
      Feb 27, 2019

      Great place to work

      Tle service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, good team work

      Cons

      growing too fast, need more people and resource

      avatar
      iHerb Response
      7y
      Hello and thank you for your review. As we are growing we are constantly trying to add the appropriate resources to our team. We appreciate your hard-work.
      5.0
      Feb 19, 2019

      Proud to be part of the start up team in Easton, Pa

      Facilities manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of support from outside the warehouse site for issues on start up. Upper management gives you the tools and the autonomy to build your team. Management is an open minded group who try to help where ever they can when challenges arise. It’s an “all in mentality.”

      Cons

      I think we are growing faster than we thought. We need to put a lot of sustainable processes in to make sure the gains we are seeing now can be sustained for the future of all our employees.

      avatar
      iHerb Response
      7y
      Thank you so much - we are delighted you are enjoying your work environment
      2.0
      Feb 15, 2019

      getting worse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - people that I worked with are nice and helpful - company benefit pretty good like 401K match, -

      Cons

      - from FTO to PTO this year. - less pay holidays (it's only 5 days) - cheap software using nitro instead of adobe - plan to use google sheets to replace excel I know google sheet improves a lot but still not comparable to excel. I tried to use one of the excel file working in google sheet. I don't think google sheet can replace excel yet.

      avatar
      iHerb Response
      7y
      Acclamation is difficult, at times, when the software and/or programs we have become accustom to using fluctuates as a result of a growing business. In an effort to streamline our processes and efforts we have moved to align Google sheets in addition to a "cloud based" storage system internally. The idea is consistency versus savings. We appreciate your feedback and will share your preference for the MS Office applications to the team for consideration.
      Viewing 637 - 639 of 768 Reviews
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      ReviewsiHerb reviews

      Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.