iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
5.0
Oct 5, 2018

Amazing!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

iHerb knows how to truly take care of their employees. The company provides a friendly & diverse atmosphere filled with caring colleagues, incredible benefits, and tremendous opportunities for growth. Overall, I am very happy with my decision to join this company and am excited to see what the future holds.

Cons

I don't have any cons to share.

avatar
iHerb Response
7y
We delighted that you feel a sense of "community" here at iHerb and are enjoying the plethora of perks we offer. We appreciate your review and look forward to a mutually beneficial relationship.
5.0
Oct 5, 2018

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Employee-focused company, very competitive compensation.

Cons

None encountered as of yet.

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iHerb Response
7y
Thank you so much for reaching out!!! We are delighted that you are enjoying your time here at iHerb. Our goal is to ensure that our employees have the means to care for their families not only today but have the long-term monetary securities to provide for retirements tomorrow. We look forward to growing with you.
5.0
Oct 4, 2018
Recommend
CEO approval
Business Outlook

Pros

I enjoy working here because I believe in the products and the healthier way of living. I enjoy the people I work with at iHerb. When I first started everyone was very nice and friendly and welcomed me to the team. I am very close to home so the commute is quick. Hours are excellent and the job is challenging but keeps me on my toes. I appreciate the health benefits we have here. The snacks and coffee. It helps so much not to be hungry at work. I am proud to be associated with such a great company and would like to learn and grow as much as possible.

Cons

Sometimes I feel that communication through only email and chat can be misinterpreted or actually misunderstood. Different people interpret differently. I would say that communication could always be better.

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iHerb Response
7y
Thank you for leaving such a detailed review. It is a pleasure to hear that you are enjoying the perks of free snacks, a healthy work-life balance, and a rewarding position. In a very technological company, in addition to the world in general, it is important that we, as individuals, get up from the computer screen and interact as often as we can. This recommendation will be shared as a gentle reminder to all, that in-person interaction is always preferred as the primary method of communication. Thank you again for your great suggestion and your partnership in making iHerb the "Company of Choice."
Viewing 658 - 660 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.