iHerb reviews

3.8

73% would recommend to a friend

(768 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
1.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is good and that's about it. Their HR department is filled with a bunch of two faces hypocrites...

Cons

Hr and Managers have no respect for the people they interact with all they see is their own interest and profits...your time means absolutely nothing to them

avatar
iHerb Response
9y
HR and the management team regret that you had a negative experience during your employment at iHerb. While we are pleased to hear that you were well compensated, it is not our intention to be hypocritical or disrespectful to you or any other team member. We value your opinion, however, we assure you that our managers do listen to advice. In fact, our Viewpoint Program was developed specifically so that managers could hear suggestions from all team members, and we mandate that the managers respond to each person. In addition, HR has an “Open Door” policy in which any team member can confidentially express a concern.
4.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

good benefit, lots of free food. great supply of fruits

Cons

the management team is a mess

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iHerb Response
9y
We are pleased that you appreciated the free food and snackes, as well as benefits package. iHerb's HR Team takes all concerns seriously and works closely with managers and directors to ensure we continually improve on every level, especially management.
5.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Very fast growing company with lots of potential for growth. Benefits are offered that most companies have done away with, profit sharing, 401K match, good health and dental insurance options. Clean and safe work environment with people who treat each other with kindness and respect for the most part. Company does a great deal of charitable giving and company events.

Cons

Some bad apples in upper management.

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iHerb Response
9y
We are very happy to hear about your positive experiences working at iHerb and wish you success! Our HR department is looking into ways to improve upper management and just completed a training of all in management.
Viewing 739 - 741 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.