Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 146 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 108 reviews)); "good benefits they pay higher than other companies" ((in 89 reviews)); "workers and good training" ((in 69 reviews)); "Work from home after 2 months" ((in 68 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 207 reviews)); "Salary is low and there is no such a thing like overtime" ((in 114 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 47 reviews)); "The managers at this company are terrible." ((in 46 reviews)); "Blatant Favoritism" ((in 35 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 1, 2026

Toxic environment with poor management and low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing except paying on time

Cons

Micromanagement, terrible supervisors, managers are awful, they do not know what they are doing, low pay, workers smoking outside and not telling them anything, emotional abuse, fake coaching, they will run you dry, 9 hours a day, strict system, will write you up a final warning unjustifiably, quantity over quality, they are always hiring this should tell you enough, fakest people,

5.0

May 27, 2026

Great company with excellent pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company pays very well

Cons

None of what i think about

3.0

May 27, 2026

Friendly coworkers, but toxic management and pay issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment, friendly coworker, good

Cons

toxic management and account, no final pay

Viewing 13 - 15 of 3,174 Reviews

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Jobs at iQor

Temporary Work at Home Customer Service Representative - Government Contract

Seasonal Call Center Supervisor

Remote

View job

Customer Service and Collections Representative

Customer Service Agent – Credit Card Services

Manager of Operations

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Toxic environment with poor management and low pay

Great company with excellent pay

Friendly coworkers, but toxic management and pay issues

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