Does iStorage pay their employees well?

According to anonymously submitted Glassdoor reviews, iStorage employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at iStorage. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at iStorage?

39% of iStorage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iStorage 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at iStorage?

Property Manager (25) , District Manager (6) , Manager (5) , Store Manager (5) , Assistant Manager (3) , Assistant Property Manager (3) , Associate Manager (3) , General Manager (2)

What are the pros of working at iStorage according to real employee reviews?

"Decent benefits" ((in 7 reviews)); "Good management and work hours." ((in 6 reviews))

What are the cons of working at iStorage according to real employee reviews?

"LOW pay and expect you to work like dogs." ((in 13 reviews)); "Upper management is completely sexist." ((in 11 reviews)); "I am new to the position and I'm expected to clean up after the previous property manager that did not get things taken care of before me." ((in 4 reviews)); "The company expects you to work over 40 hours per week, so work/life balance is not ideal compared to other places I have worked." ((in 3 reviews)); "Low salary for CA jobs." ((in 3 reviews))

What are the top reviewed iStorage locations?

Winter Garden , Cincinnati , Florence , Katy , Carson City , Fort Lauderdale , Winter Park , Boston , Cliffwood , Opelika , Decatur , Huntsville , Montgomery , Chicago , Lynchburg , Norfolk , Houston , Minneapolis , Franklin , Nashville , Oroville , Riverside , Roseville , San Diego , Wichita , Portland , Jacksonville , West Palm Beach , Titusville , Bradenton

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iStorage

Part of National Storage Affiliates

iStorage reviews

2.6

39% would recommend to a friend

(81 total reviews)

David Cramer

47% approve of CEO

34% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.7

Work/Life balance

2.7

Career opportunities

2.4

Culture & values

2.4

Compensation and benefits

2.2

Senior management

iStorage has an employee rating of 2.6 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The iStorage employee rating is 31% below average for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

1.0

Feb 1, 2020

Middle Management is Incomptent

Associate property manager

Recommend

CEO approval

Business Outlook

Pros

The actual job isn't bad. It's a pretty basic customer service job: keep track of tenants, sign leases, do collection calls, etc... It's pretty low stress.

Cons

The management in my particular market was completely incompetent, unable to comprehend even the basics of property management, but he still managed to micromanage and made constant demands that were either impossible given our software or were totally counterproductive. There's also very little opportunity for growth. The property managers are either people who have had the role for 20-30 years (who mostly ignore middle management) or a cavalcade of temporary workers who quickly tire of the constant micromanagement and quit.

iStorage Response

Thank you for your review. We take feedback seriously at iStorage. We appreciate your feedback and honest review you have provided. We would like to hear more regarding your feedback. If you would like to expand more on your review, feel free to reach out to the iStorage team. - The iStorage Team

1.0

Jun 1, 2018

Senior District Manager

Senior district manager

Recommend

CEO approval

Business Outlook

Pros

Company was adding new properties

Cons

Incompetence among senior management, leadership is unethical and dishonest.

2.0

Apr 21, 2015

Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Clean environment and hire excellent staff for the store locations.

Cons

Management is so sales driven that they often make unethical and moral decisions that are questionable. Although a strong Mormon influence in the ownership, they use onsite apartments to cheat on theirs spouses and use predatory rates, only to increase them after a couple of months. I believe the CEO is sincere, just has the wrong middle management team in place.

Viewing 4 - 6 of 81 Reviews

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