impact.com reviews

3.6

70% would recommend to a friend

(377 total reviews)
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Dave Yovanno

84% approve of CEO

61% positive business outlook

impact.com has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

377 reviews
1.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Downtown office location, fun company events, Friday catered lunches

Cons

Leadership lacks accountability and often does not show up for important discussions. They then second guess decisions made in their absence. There is a lack of respect for process, logic, data and dependencies. Management quick to override those with expertise with their “know it all” attitudes creating unrealistic expectations guaranteed to fail. The OKR process is a joke, no one buys into the goals in advance and then they are debated during the quarter so the quarterly plan is always unclear.

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impact.com Response
9y
Thank you for providing us with detailed feedback on your tenure as an employee at Impact Radius. We’re disappointed to hear that it wasn’t the experience you had hoped for or one that we certainly aspire to provide. The entire company is working diligently to enhance the employee experience including accountability at all levels. Our aspirational goal is to provide our employees with the freedom and responsibility to execute so that they can achieve their personal growth as well as company objectives. Please feel free to connect with us at confidential@impactradius.com if you would like to give us additional input or would have like to a conversation with our Chief People Officer.
2.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

A chance to work on a really advanced and diverse tech stack. The universe of problems requiring solutions is incredibly large and varied. No one day is the same.

Cons

Where to begin? -Senior management in Cape Town are incredibly immature, often seeking to solidify their own careers at the expense of juniors. Some senior developers have never actually been in sprint and only spend their time pointing out mistakes instead of assisting. They often end up holding grudges against the junior in the process. Public displays of anger are very common and normally followed by loud, aggressive, very public reprimands. -With the exception of a few, senior developers in the US are a nightmare to deal with. Do not respond to emails or IMs, do not perform code reviews on time so you have to work late consistently to meet deadlines. -Promises are made to clients but somehow do not filter down to the engineering team until a few weeks before deadline then everyone needs to scramble to get things done. - There is the problem of tech decisions being made in the US and everyone present failing to loop in the Cape Town team who must either implement,maintain or uphold such decisions. These things normally come as a surprise as you work on something that consistently breaks for a reason you cannot find out. -There is the consistent comparison to other developers and the consistent fear for the security of your job. It is not uncommon to be asked why you don't code more like so and so. No attempt is made to actually help you to get to so and so's supposedly superior level. Note that after I decided to interview with other companies, two of them said I was so good they doubled my starting salary. -There is the problem of too few Indians and very many chiefs. Transitioning to a different project involves multiple stressful disputes at the managerial level that often unnecessarily include the developer. -HR policies to protect minorities are not enforced. E.g there was an employee who refused to learn the names of black employees but consistently "mistook" them for the other black employees. -A large body of knowledge about the system is concentrated in the US and often one must slay giants to get the information they need to successfully complete a task. Generally, the US office employees cannot be bothered with sharing the necessary information and maintain a "superior" attitude towards the Cape Town office employees. -Salaries are below market standard and the advantageous-sounding OKR bonus is heavily taxed and does not equate to having a market standard salary.

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impact.com Response
9y
Thank you for taking the time to share your feedback. We take all input very seriously and are working to address the areas you have identified in your comments on Glassdoor. We do care deeply care about our employees’ experience and are constantly implementing improvements to enhance their time at work. Building a company is a team marathon and our aspirational goal is to make it successful for all the participants. If you’d like to continue this dialogue directly, please feel free to connect with us at confidential@impactradius.com.
1.0
Feb 9, 2017

Broken Promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Somewhat flexi hours Relaxed environment

Cons

I have been at Impact Radius for a year and half. Within that year I was promised so many roles and new tasks - but nothing was actioned. US staff not helpful and think they are superior Management never really has time for junior/new staff. Underpay qualified junior staff. No room for growth, unless you are working in the US offices.

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Glassdoor has 417 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.