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      impact.com

      Engaged Employer

      impact.com reviews

      3.6

      70% would recommend to a friend

      (377 total reviews)
      avatar

      Dave Yovanno

      84% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Career opportunities

      3.5

      Compensation and benefits

      3.2

      Senior management

      impact.com has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The impact.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      377 reviews
      5.0
      Jun 16, 2025

      Impact

      Full stack developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance and tech stack

      Cons

      Career progression can be difficult

      1.0
      May 29, 2025

      Don't make a mistake to come work here.

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros do NOT outweigh the cons. - Medical Aid. - Provident Fund - Lunch - Unlimited PTO

      Cons

      Generally, you work ridiculous hours. Burnout becomes second nature, and the company really doesn't care about its employees. Several of my now ex-colleagues have been laid-off, or let go because of toxic management with no clear feedback, ethical principles followed - simply just because a manager in the US doesn't like them. There isn't any clear leadership and an overall lack of transparency. The US and UK teams completely view the Remote South African teams as cheap labour. And good luck trying to get any response on JIRA tickets from Engineers or Finance. You'll be left having to face your abundant portfolio of clients with no clear answers or feedback to their problems.

      avatar
      impact.com Response
      1y
      Thank you for your feedback. We're sorry to hear that your experience at impact.com didn’t meet expectations. We take concerns about burnout, transparency, and team collaboration seriously and are actively working to improve in these areas—including more balanced workloads, clearer communication, and stronger cross-regional alignment. We appreciate your time with us and wish you all the best in your next chapter. Your feedback helps us continue to grow and improve.
      3.0
      May 10, 2025

      Review

      Senior devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and huge potential of learning ,complex infrastructure

      Cons

      It seems like working in Silos although meetings happen, feels like its just to show case what everyone is working on but helping each other doesn't seem real possible ! Complexity seems to be overwhelming.

      avatar
      impact.com Response
      1y
      Thank you for sharing your feedback, and we’re glad to hear you found the team strong and the infrastructure a valuable learning opportunity. We hear your concerns about siloed collaboration and the feeling that support across teams isn't always actionable. While visibility into each other’s work is important, we agree that true collaboration means more than just updates—it means shared problem-solving and mutual support. We're actively working to improve cross-functional alignment and reduce complexity where possible, so that our teams can work more efficiently together, not just in parallel. Your input is appreciated, and we wish you continued success in your career journey.
      Viewing 55 - 57 of 377 Reviews
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      Glassdoor has 417 impact.com reviews submitted anonymously by impact.com employees. Read employee reviews and ratings on Glassdoor to decide if impact.com is right for you.