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impact.com

Engaged Employer

impact.com reviews

3.6

73% would recommend to a friend

(132 total reviews)
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Dave Yovanno

85% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Compensation and benefits

3.6

Career opportunities

3.2

Senior management

Ratings by demographic groups

Reviews by job title

132 reviews

Reviews about "Culture"

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2.0
May 28, 2026

Great People and Product, Failing Leadership Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

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impact.com Response
1mo
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
3.0
May 11, 2026

Rather not

Technical support specialist
Recommend
CEO approval
Business Outlook

Pros

Great cultures. Great people, Great benefits and global holidays. Could be great if you are in the right team

Cons

Leadership needs work. Random layoffs reduces job security. Favouritism. Who you know counts more than what you know. Repeat offenders are protected. Still feels like a startup. Data is messy. Blame culture. Also need to be the "right" fit...

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impact.com Response
1mo
Thank you for sharing your perspective. We're glad to hear that you experienced many of the things we work hard to foster, including strong teams, meaningful benefits, and a culture that, at its best, helps people thrive. We also recognize the concerns you've raised around leadership, organizational consistency, accountability, and career growth. As we've grown, there have been times when we've fallen short of the experience we aspire to create, and feedback like yours helps us identify where we need to improve. Building a culture where opportunities are earned through impact, where people feel secure and supported, and where accountability applies at every level remains an ongoing priority. We appreciate your honesty and the contributions you made during your time with us.
3.0
May 6, 2026

Great peer culture but poor management accountability

Business development representative (bdr)
Recommend
CEO approval
Business Outlook

Pros

The culture among peers is great. People are very friendly and it's a pretty solid work life balance.

Cons

Managers are unqualified and unhelpful, treat people like cogs in a machine and will never take responsibility, will always push down to the people below them. They will speak to you like a politician and never give any helpful advice.

Viewing 4 - 6 of 132 Reviews
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