impact.com reviews

Lacking career progression/path, and true growth opportunities New leadership is lacking transparency and undoing much of the positive aspects that previous leadership put into place Compensation is far under industry averages, and stellar performance is not rewarded with proportional compensation, only more work expected of you Leadership has also reneged on promised raises

Impact has some of the least helpful sales management I have come across in my career. They ask for forecast/CRM updates daily and provide zero insightful thought when it comes to deal reviews and getting the job done. It's like they went straight into management without having sold in their entire lives. Very unrealistic, unobtainable quotas. None of the top performers on my team exceeded quota for 2025. Quality lead-flow is abysmal. Vast majority of inbound leads do not have an existing affiliate program, which means the maximum deal size is $6-12k ACV. Most inbounds will stick to running their partner program in-house or go with one of Impact's many cheaper competitors. Competition is rampant with other vendors eating Impact's lunch and popping up in nearly every deal. Good luck tracking how much you're owed in commissions. The comp plan is specifically designed to be overly complex such that AEs can't understand payouts for any given deal. Sales management doesn't understand the comp plans either and points fingers at RevOps, who refuses to explain commission calculations with any level of transparency or clarity. Upper management came up with the brilliant idea of consolidating the affiliate, influencer, and referral product SKUs into one single product. This instantly eliminated all cross-sell opportunities and blocked deals where prospects only wanted to purchase a single SKU like the referral product. Rollout was poorly planned with price/feature changes taking place on a weekly basis. Extremely poor communication with the sales team over the rationale behind why changes were being made in the first place and leadership ignored the sales team's critical feedback about the proposed changes. If you like managers breathing down your neck, impossible targets, not being able to guess your take-home pay, and leadership who will actively make your job harder than necessary, Impact is the employer for you.