ooma reviews

3.6

69% would recommend to a friend

(219 total reviews)
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Eric Stang

79% approve of CEO

73% positive business outlook

ooma has an employee rating of 3.6 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

219 reviews
2.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

*Clean, spacious facility with good covid precautions *California based Company *Flexible time off

Cons

*No code of conduct or serious consequences for offensive language/slurs used by employees in work office environment *Agressive, irritable higher ups with unchecked emotions and professional etiquette. Specifically observed in four different scenarios, arguing with female employees, in a group setting. *Most of these temper tantrums occurring when follow up/sales quotas were not met. Or you simply questioned something that did not add up in Ooma's process.

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ooma Response
4y
Thanks for your review, we will share this with management. Your feedback is helpful so we can build on our strengths and fix our weaknesses.
3.0
Mar 17, 2020

Great company environment

Recommend
CEO approval
Business Outlook

Pros

Great people, great product, poor sales management high turnover

Cons

Management is micro management and belittles the employees. Watches your every move. was very demeaning to the team. I left because of the management. Took accounts away from me to give to another sales person, uneven distribution of leads. almost impossible quota. Asked to be transferred, fell on deaf ears.

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ooma Response
5y
• We appreciate your review and will try our best to make a change for both current as well as future employees.
5.0
Mar 15, 2018

An Oomazing Place To Work

Recommend
CEO approval
Business Outlook

Pros

• Great product. Amazing Marketing with top-tier look/feel on the company website. High customer satisfaction with consistent 3rd party accolades • Company stock keeps increasing, pay on par with other tech companies in the valley. Business review meetings and consistent updates from the leadership team keeps everyone vetted with the company’s vision and growth trajectory • Collaborative working environment, E-staff to front-line agents all working to expand the company, customer base and brand awareness in the right way

Cons

• Office product lacking brand recognition in the market • You may put on a few extra pounds from all the complimentary food

Viewing 34 - 36 of 219 Reviews

Glassdoor has 243 ooma reviews submitted anonymously by ooma employees. Read employee reviews and ratings on Glassdoor to decide if ooma is right for you.