ooma reviews

3.6

69% would recommend to a friend

(219 total reviews)
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Eric Stang

79% approve of CEO

73% positive business outlook

ooma has an employee rating of 3.6 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ooma employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.4 stars).

Reviews by job title

219 reviews
3.0
Jun 11, 2020

Grew too fast

Recommend
CEO approval
Business Outlook

Pros

Pros? Well before they got too big for their britches, it was pretty pleasant

Cons

Management needs to take some Fred Pryor training courses to learn how to manage employees, and this goes for all departments. Also it's not about skill, but who you know there. It's really a crappy phone service too. That app sucks!

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ooma Response
5y
Thanks for your review. Your feedback is helpful so we can build on our strengths and fix our weaknesses.
4.0
Apr 2, 2020

Solid company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, great culture, supportive of employees, great benefits, accessible leadership. Well structured and organized as public company and at times can move fast and be scrappy if needed to achieve results.

Cons

Not really any cons to worry about.

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ooma Response
5y
We’re glad to see such a positive review of your time here at Ooma. We hope to continue in that path.
3.0
Mar 17, 2020

Great company environment

Recommend
CEO approval
Business Outlook

Pros

Great people, great product, poor sales management high turnover

Cons

Management is micro management and belittles the employees. Watches your every move. was very demeaning to the team. I left because of the management. Took accounts away from me to give to another sales person, uneven distribution of leads. almost impossible quota. Asked to be transferred, fell on deaf ears.

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ooma Response
5y
• We appreciate your review and will try our best to make a change for both current as well as future employees.
Viewing 127 - 129 of 219 Reviews

Glassdoor has 243 ooma reviews submitted anonymously by ooma employees. Read employee reviews and ratings on Glassdoor to decide if ooma is right for you.