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ACI Timisoara celebrates Women's Week On March 4-9, ACI Timisoara celebrated Women's Week. The celebration included creative daily workshops Monday-Thursday for the site’s ladies, including: Monday: The “Life is Art” painting workshop, where participants expressed their joy through colors and canvas. Tuesday: The “Life is Nature” floral workshop, where the local team enjoyed creating framed artwork of stabilized lichen and moss. Wednesday: The “Life is Caring” parenting workshop, which focused on balancing parenting with personal needs. Thursday: The “Life is Healing” Thai massage workshop, through which the team learned about self-care and relaxation.
Carolyn Homberger among ‘Most Influential Women’ in Payments Carolyn Homberger, Group President, Global Sales, has been recognized by PaymentsSource among the Most Influential Women in Payments. Each year, PaymentsSource recognizes women who are creating change and opportunity in the payments industry. This year’s honorees will be featured in an awards ceremony at SourceMedia’s annual Card Forum, taking place May 21-23, 2019 in New Orleans. Since joining ACI, Carolyn has held several key leadership roles across different business divisions and has led significant transformation projects. As an advocate for the leadership and growth of women in the payments industry, Carolyn is also responsible for launching ACI’s Women’s Initiative.
ACI Cape Town makes a difference locally and globally In September 2018, ACI Cape Town introduced ecobrick stations in each of the site’s kitchens as part of the office’s ongoing local environmental and recycling efforts. Since then, the team has made over 100 bricks from on-site waste, which have been donated to the City of Cape Town for use in constructing an early childhood development center to be built of mostly reclaimed materials. Ecobricks are made of a rinsed and dried plastic bottles that have random plastic waste compressed inside then. Generally, a stick is used to stuff the bottle densely layer by layer with non-biodegradable waste. Completed Eco-bricks typically about a pound (~600 grams) but are stuffed so densely that they can bear the weight of a person without deformation. “Considering the average piece of packaging weighs less than 2g and an ecobrick weighs in at around 600g, we have already redirected a lot of plastic waste to a great cause,” said Rachel van Eyk, senior manager marketing and initiator of the project.
Turning UP our customer relationships AOD Marketing recently partnered with AOD Customer Success to deliver a targeted customer entertainment program for Tier 1 European customers. These customers represented approximately 25% of the total UP eCommerce European revenue in 2018. “The key objective of the program was to strengthen existing relationships with these important customers at a strategic level,” explained Autumn Flora, VP, AOD Customer Marketing. “The collective AOD team strives to create the best possible customer experience, and our collaboration to coordinate the customer entertainment program has been a true success in demonstrating our customer-centricity.” To kick the program off, the team recently hosted key telco customers at the opening match of the Quilter Internationals rugby series between England and South Africa at London’s legendary Twickenham Stadium. The group, along with 80,000 other spectators, saw the home nation claim victory while gaining deeper insights into each other’s businesses.
ACI women WIN in Washington Women from across ACI’s business recently joined hundreds of payments industry peers and leaders in Washington, D.C., for the Women in Payments (WIP) USA 2019 Symposium and Awards Dinner. ACI is a global sponsor of WIP and supports the organization’s drive to connect and empower women across the payments ecosystem striving for gender parity. During the event’s awards dinner, Carolyn Homberger, Group President, Global Sales and Executive Sponsor of ACI’s Women’s Initiative, was recognized with the WIP Rising Star Under 40 award for her leadership and professional excellence in the payments industry. Five other ACI leaders were also recognized as finalists for WIP awards, including Eve Aretakis (WIP Award for Innovation), Mandy Killam (WIP Award for Inspiration), Erika Dietrich (WIP Educator Award), Shelley Ahlers (WIP Advocate for Women Award) and Sylvie Boucheron-Saunier (WIP Distinguished Payments Professional).
ACI Norcross enjoys a sweet Valentine’s Day On Valentine’s Day, Thursday, February 14, ACIers in Norcross, Georgia, were greeted with a sweet treat from local site leaders Peter Price, Vice President, ACI On Demand (AOD) Data Center Operations, and Doug Gilmore, Senior Vice President, AOD Infrastructure and Cybersecurity. Sharp-looking ACI Norcross mugs filled with chocolate candy were placed on Norcross ACIers desks and were discovered upon their arrival on the holiday. Each mug included a note that read: “Happy Valentine’s Day! Thank you for all you do. We hope you enjoy this coffee mug and shot of chocolate from our Site Leaders.” “We just wanted to provide a small token of appreciation for the team and their continued engagement and great work to serve our customers and drive our company forward,” said Peter Price. “We’ve got such a great team here, and I hope they enjoyed the chocolates. Thanks to the site leadership team for helping prepare and distribute the gifts as well. Go ACI Norcross!”
ACI Omaha celebrates Data Privacy Day On January 28, Omaha-based members of ACI’s Global Information Security, Compliance and Data Privacy teams treated the 500-members ACI Omaha site to a “flash event” celebrating the Data Privacy Day international holiday. The event’s organizers welcomed Omaha ACIers to enjoy a candy break at the site’s diner while raising awareness about all ACIers’ responsibility to ensure the privacy of company and personal data. The Data Privacy Day international holiday is held every January 28 to raise awareness and promote privacy and data protection best practices. Through the site’s flash event, the organizing teams hoped to continue fostering a work environment that takes ownership of data privacy and compliance, respects the value of our information, safeguards ACI’s data assets and enables trust in one another.
ACI Bahrain celebrates National Day ACIers in Bahrain recently organized a site event to celebrate Bahrain’s National Day holiday. During the event, the local team of about 25 ACIers enjoyed traditional food and sweets in a fun atmosphere. “The celebration allowed our local team to show their patriotism and express their sense of belonging and loyalty to Bahrain,” explained Alexis Haessler, Client Service Director and Local Site Leader of the Manama, Bahrain site. “The organizers did a great job arranging the celebration, and everyone had a great time with each other and in celebrating an immense pride for Bahrain.” A cluster of 30 islands near the southwest coast of the Persian Gulf, Bahrain is located between Qatar and Saudi Arabia. The country’s National Day holiday marks the anniversary of Isa bin Salman Al Khalifa’s ascension to the throne in 1961.
ACI Kuala Lumpur enjoys site renovations ACI Kuala Lumpur (Malaysia) recently underwent a workspace renovation, which provides the local team and visiting customers with a modern, collaborative environment to work and explore ACI’s solutions. The site hosts day-to-day operations of approximately 40 ACIers and is regularly used as a training facility for customers from across Southeast Asia. “The redesigned space really enhances our work environment and allows us to more easily access each other, boosting our ability to openly communicate and collaborate,” said Ka Fui Chin, Director, Services, and Local Site Leader. “We also enjoy and updated employee break room, where we can relax and socialize in between our collaborative sessions.” The renovation effort also saw the redesigning of the site’s customer space, including an updated lobby, customer lounge and customer conference/training room featuring a new state-of-the-art projector system.
ACIers celebrate success in Malaysia In January, ACIers in Southeast Asia hosted two events – a customer appreciation dinner and a group media interview – in Kuala Lumpur, Malaysia to celebrate ACI customer PayNet’s successful implementation of Malaysia’s Real-Time Retail Payments Platform (RPP) using ACI’s UP Real-Time Payments solution. PayNet is Malaysia’s national payments network and central infrastructure provider and is partnering with ACI to progressively introduce new payment services in the country. The first service offered to the public under the new RPP platform is DuitNow, an instant credit transfer with a national addressing database that links mobile numbers and national ID numbers to account numbers, and the customer appreciation dinner at local Tujo Bar-sserie & Grill restaurant welcomed more than 100 representatives from PayNet and its more than 20 member banks to celebrate the service’s launch. The following day’s group media interview for regional press at Kuala Lumpur’s VE Hotel was attended by nine media representatives.
