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Today Sven G. joined Gap Inc. as Chief Technology Officer to lead our digital transformation, and enable our house of iconic American brands to connect seamlessly with our global customers. “Sven is a digital mastermind with an abundance of experience in leading strategic and cultural transformation in the technology space. I can’t wait to see the impact he will have on strengthening the technology infrastructure of our platforms and accelerating our brand reinvigoration journey.” - Richard Dickson, CEO Gap Inc.
What goes into crafting a custom-made denim gown for an Oscar-winning actress? It takes Creating with curiosity at the intersection of fashion and entertainment. Designing with our customer in mind. And, staying true to our heritage in a fresh and forward way. Get an in-depth, behind-the-scenes look, at the making of Da’Vine Joy Randolph’s custom Gap Gown for the 2024 Met Gala, designed by Executive Vice President and Creative Director of Gap Inc, Zac Posen.
Zac Posen Named EVP & Creative Director, Gap Inc. And Chief Creative Officer, Old Navy Posen is an award-winning creator and entrepreneur, celebrated for his technical excellence and body positive designs. Over 25 years, his extensive career has included red-carpet couture, ready to wear, accessories, costume design and more.
Gap Inc. Names Eric Chan As Chief Business And Strategy Officer And Amy Thompson As Chief People Officer Last week, we announced the appointment of Eric Chan as Chief Business and Strategy Officer and Amy Thompson as Chief People Officer. Both leaders will join Gap Inc.’s executive leadership team and report to Gap Inc. President and Chief Executive Officer, Richard Dickson. “Eric Chan and Amy Thompson will play a critical role in solidifying our foundation as we redefine Gap Inc. for a new era – one where operational rigor becomes a consistent cornerstone of strength for us, bolstered by best-in-class talent and a culture of creativity – all paving the way for brand reinvigoration and cultural relevance,” said Dickson.
Every interaction is a chance to brighten someone's day. At least that’s the philosophy Gap Inc. customer experience coordinator Alex operates by, leaving every customer with a smile. Customer experience coordinators like Alex are skilled in creating personalized solutions with every call, email, or chat. With a customer-first mindset, they're deep listeners and problem-solvers who turn shopper challenges into the best moment in someone’s day. And despite the digital distance, customer experience coordinators build bridges with their words. When our customers hear, "How can I assist you?", they know they’re in good hands. Join Alex on a typical workday as a customer experience coordinator as he helps our customers shop for and buy the clothes they love.
What started as an inclusive hiring effort at Gap Inc. has evolved into a scaled program that offers ongoing support for English Language Learners across our Customer Experience Centers. Why does this matter? Over 19 million adults in the US have limited English proficiency, the majority of whom are Spanish speakers facing ongoing and significant barriers to employment. We know that adults with English proficiency experience higher earnings outcomes, and yet, language learning resources remain inaccessible and unaffordable for many. We’re changing that at Gap Inc. We’re committed to doing the right thing not only by the communities we operate in and serve, but also by our people. By providing cost-free access to English language learning resources at work, we’re enabling career mobility and personal growth for our immigrant and refugee talent. Learn more about our English as a Second Language (ESL) Program and hear from just a few of the nearly 200 employees who have taken part so far!
Our teams work hard to deliver incredible product and experiences for our customers year round, so we believe it’s critical to support their mental and emotional wellness. Gap Inc. provides twelve free mental health sessions to all employees and their families because positive mental health helps our employees build resilience and tackle all of life’s challenges. Supporting our people fuels Gap Inc.’s success. Read more!
Meet Chesson D., who works on the Merchandising team for Athleta and serves as the Community and Brand Engagement Co-Chair on the leadership team of BLACK@Gap Inc., one of several of our Equality & Belonging Groups, and spearheaded its newsletter, The Vibe Check. Check out our Q&A with Chesson and learn how we celebrate and empower black employees by providing a space to build community, support professional development, and impact business initiatives while influencing our culture.
We recently released our 2022 ESG Report,. Learn more about our progress on sustainability and inclusion!
Learn more about how we're combining our world-class supply chain network, customer insights, technical, and digital capabilities with Ware2Go’s cutting-edge supply chain technology to allow even the smallest businesses access to enterprise-level supply chain capabilities
