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Ronald McDonald House Charities of the Intermountain Area (RMHC) in partnership with Intermountain Primary Children’s Hospital in Salt Lake City is pleased to announce the grand opening of the Ronald McDonald Family Room located on the 4th level of the hospital. This Ronald McDonald Family Room will serve families with seriously ill newborns being cared for in Primary Children's 52-bed neonatal intensive care unit, as well as families with children being treated in the hospital’s 30-bed hematology/oncology/cancer units. This 1,300 square-foot Ronald McDonald Family Room program is the latest Utah-based program that will allow RMHC to increase in-hospital, family-centered care to support parents to remain near their hospitalized children.
Nurse practitioner spots serious spinal instability; patient grateful he didn’t delay care “His arms were numb, his reflexes were diminished, and he couldn’t grasp things very well,” says Cerissa Heth, a family practice nurse practitioner. “Because my career started in nursing on the neuro acute care unit, I did a thorough neurological check on him, and what I saw was not reassuring at all. I had seen really bad cervical stenosis in my career, and he had all the symptoms of an unstable C-spine.” Jason followed her recommendation and went directly to the emergency department at Intermountain Medical Center in Murray, UT. He had an MRI, was put in a cervical collar, admitted to the hospital, and received surgery on Monday morning. “It’s changed my outlook,” he says. “Don’t put up with pain. Just go get it checked out.”
Although practicing medicine in rural Utah has plenty of perks, it is not without challenges as well. The Fillmore Community Hospital team recently encountered a stressful evening caring for a critically ill 2-year-old boy. When external resources were not able to assist, the team turned to their very own family medicine physician at the Fillmore Clinic, Wayne Brown, MD, to save the day. The family was comforted to know Dr. Brown would be going with the transfer team up to Primary Children’s Hospital with their son. “For him to eagerly agree to accompany our patient . . . was simply heroic,” says Dr. Bassett. “But that is exactly who Dr. Brown is. We are so fortunate to have him as a member of our team.”
Black History Month is a dedicated time to elevate the significant contributions of Black individuals in American History. In 1976, President Gerald Ford officially recognized Black History Month, asking for the public to “seize an opportunity to honor the often-neglected achievements” of Black people. This month we honor Drs. Jane Cooke Wright and McCune Smith. These individuals are Black pioneers in healthcare, who have broken barriers advancing medicine and the treatment of disease, as well as paving the road for Black providers, and leaders, in healthcare. “Their inspiring stories and journeys of perseverance, serve to remind us all that courage to do the right thing, persistence to stay focused on the goal, and boldness help people live their healthiest lives possible will together make Intermountain stronger, more resilient, and future proof,” says Tiffany Capeles, chief equity officer at Intermountain Health. “Embracing the diversity within our communities, as well as uplifting the individual identities we hold, is a commitment we are proud to share broadly.”
Intermountain Health’s 34 myGeneration Senior Clinics across Southern Nevada specialize in primary and urgent care for older residents and those on Medicare. Many of the neighborhoods they support are in need, with residents experiencing food and income insecurity. Watch this new video to learn about how our myGeneration Senior Clinics caregivers are changing lives and building trust with our patients.
Press Ganey has recognized multiple Intermountain Health hospitals with Guardian of Excellence Awards and Pinnacle of Excellence Awards. Intermountain hospitals and their care settings within Utah to be honored with 2022 Guardian of Excellence Awards include: Park City Hospital’s Emergency Department Riverton Hospital’s Outpatient Oncology Heber Valley Hospital’s Emergency Department American Fork Hospital’s Outpatient Oncology Orem Community Hospital’s Inpatient Unit Utah Valley Hospital’s Inpatient Rehabilitation Delta Community Hospital’s Emergency Department Garfield Memorial Hospital’s Emergency Department and Medical Group St. George Regional Hospital’s Emergency Department and Medical Group Care settings honored with the Pinnacle of Excellence Award include: Garfield Memorial Hospital’s Outpatient Services St. George Hospital’s Inpatient Services
A patient with Tellica Imaging, who thought they were suffering from a “trapped nerve” triggered by a heavy lift, discovered they were having a life-threatening stroke. A caregiver’s quick action may have saved the patient’s life. The patient was tearful and anxious when they arrived, but Claudia Loveland, an MRI Technologist at Tellica Imaging, helped calm the patient and reassure them they were in good hands. When Claudia started her scan, she identified a shadow on the parietal lobe in that first phase of the MRI and jumped into action. She also noticed that the patient was taking a common medication that raises the likelihood of hemorrhaging. She did a second scan that delivered more focused images. It confirmed there was an active bleed, so she ran to the onsite radiologist for a consult. “Within five minutes, an ambulance arrived, and the patient was taken to a hospital where the MRI brain scan report was already waiting for the admitting physician,” Dr. Greally says. “Thanks to Claudia’s careful listening, and her quick thinking, the patient received prompt treatment."
Intermountain Health and Story Health, a health technology and services company that provides scalable specialty care beyond the clinic, have entered into a strategic partnership to improve access to specialty care for patients with heart failure. Intermountain’s objective for the partnership is to enhance care for patients and provide an optimal experience for heart patients and their families — including improved adherence to medications and more personalization of care pathways to enhance care for patients. Intermountain clinicians and Story Health coaches will work collaboratively to personalize patient treatments and stay in close contact with patients as they carry out their care plans.
Our look has changed, but our mission never will. Today, Intermountain Healthcare launches a new identity while serving the same mission: to provide you a model health system that meets your needs and transforms expectations. #healthcare #intermountainrebrand
Last year Intermountain launched its first-ever volunteer program for caregivers, iAct. Caregivers have volunteered more than 9,400 hours — translating into $45,000 in Community Cash points, which was donated to 80 deserving organizations. The iAct program has a goal to log 108,000 volunteer hours by the end of 2024. This “dollar-for-doer” program is designed to support our communities by encouraging our caregivers to get involved and give back. With iAct, caregivers can choose from a variety of community organizations and initiatives, finding one that is meaningful to them. “The iAct program is a way to show caregivers that the issues and movements that are important to them, are important to Intermountain,” says Emily Stirling, caregiver social well-being director. “We have an incredible opportunity to engage Intermountain resources and our passionate group of caregivers to improve our communities.”
