Check out your Company Bowl for anonymous work chats.
We're pretty in love with our office in San Mateo as well. ❤️
20 Coolest Offices in America
“It’s make-or-break time now, one bad experience can really hurt your brand.”
How do you know the economy is great? Customer service is terrible.
Welcome, Leslie Stretch, our new CEO: http://glassdoor.com/slink.htm?key=vQIrv
Medallia Hires Industry Veteran Leslie Stretch As New CEO Ahead Of Imminent IPO
Get firsthand insights from our CX Advisory Partners on strategy, training and change management on our 10+ city ThinkCX roadshow. First stop, San Mateo, California on September 12th. http://glassdoor.com/slink.htm?key=vQIsY
Get firsthand insights from our CX Advisory Partners on strategy, training and change management on our 10+ city ThinkCX roadshow. First stop, San Mateo, California on September 12th. http://glassdoor.com/slink.htm?key=vQIsY
"Millennials and Gen X consumers are more likely than older consumers to feel their expectations have been met by many brands."
Customer Experience Execs Adapting to Millennial Expectations - eMarketer
Meet Nick Biddle, and hear his thoughts on inclusivity, adversity, and how his passion for drag has dovetailed with his professional growth at Medallia: http://glassdoor.com/slink.htm?key=vQmwL
Meet Nick Biddle, and hear his thoughts on inclusivity, adversity, and how his passion for drag has dovetailed with his professional growth at Medallia: http://glassdoor.com/slink.htm?key=vQmwL
Check out Medallia's new digs in NYC! http://glassdoor.com/slink.htm?key=vQmvj
Check out Medallia's new digs in NYC! http://glassdoor.com/slink.htm?key=vQmvj
In the United States, 1 out of 6 mobile network customers said their providers failed to meet their expectations.
Can You Hear Me Now? Some Mobile Consumers Want Better CX
VoC will benefit from AI in three key ways: new data, pitch and tone analysis to understand disposition, and mining videos at scale.
How AI Is Impacting the Voice of the Customer Landscape
“I saw Path Forward as a way to help Medallians see that you can still be a very qualified candidate and make a really meaningful contribution even if you have a gap in your resume.” Lauren Jackman, Director of Global Inclusion and Diversity Practice at Medallia.
'Returnships' Make Rejoining the Workforce a Reality | HRExecutive.com