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We have a unique, established methodology for understanding people in context — we reveal your customers’ and users’ unmet needs, wants and motivations — which drives everything we do. This leads to a clear understanding of your customers, which shapes design and development of new solutions and experiences. We’ve been perfecting our approach since 2003, with the experience, teams, skills and scale to deliver sophisticated software solutions that improve any and all touchpoints across the user journey.

We have a unique, established methodology for understanding people in context — we reveal your customers’ and users’ unmet needs, wants and motivations — which drives everything we do. This leads to a clear understanding of your customers, which shapes design and development of new solutions and experiences. We’ve been perfecting our approach since 2003, with the experience, teams, skills and scale to deliver sophisticated software solutions that improve any and all touchpoints across the user journey.
Follow projekt202 on LinkedIn for company news, team updates and more!

Follow projekt202 on LinkedIn for company news, team updates and more!
Principal Experience Researcher Jeff Jones shares the ways the projekt202 team approaches communication and collaboration during our Revealing Reality research phase.

How projekt202 Delivers on Client Communication and Collaboration - projekt202 - Experience-Driven Design + Development
"Leaders create a culture of psychological safety by instilling a higher sense of purpose in what teams are doing, reinforcing and creating an environment where participation is fostered, and responding efficiently and thoughtfully to the teams’ engagement. In turn, highly effective teams are created, and excellent work is produced."

How to Create a Culture of Safe Accountability - projekt202 - Experience-Driven Design + Development
Want to better understand your customers and their experiences, while also uncovering fresh business opportunities? Affinity diagramming is the hands-on research analysis tool that can help you reveal the reality of your users' wants, needs and motivations. In this short video, projekt202's Anne Lawrence sheds light on this powerful resource -- a key part of our methodology for experience-driven transformation -- that helps researchers evaluate and make sense of all the data collected in the field.

Watch: Understand Your Customers Through Affinity Diagramming - projekt202 - Experience-Driven Design + Development
projekt202 has helped organizations improve experiences for over 16 years. In that time, we’ve built a dynamic team that knows how to be productive remotely.

We Know Remote - and We're Ready to Help You - projekt202 - Experience-Driven Design + Development
In this short video, projekt202's Tania Simpson discusses how her team strategically uses Agile to help clients get fast results and hit the market quickly.

Watch: The Benefits of Agile for Software Development - projekt202 - Experience-Driven Design + Development
With a principles-driven work ethic in mind, let’s explore some ideas that are already central to the way we work, with a new focus on telecommuting ...

Building Trust is Vital in the New Normal of Remote Teamwork - projekt202 - Experience-Driven Design + Development
When selecting the best approach for new cloud native architecture, which is more appropriate: function as a service (FaaS) or container-based? projekt202’s Ben Bays examines the pros and cons to consider with each approach.

FaaS vs. Containers: Which Approach is Right for You? - projekt202 - Experience-Driven Design + Development
As companies look to transform their businesses, many are searching for the right way to accomplish this goal. Customer and employee experiences have become the real hotbed of this opportunity to stand out from the competition. As many have seen over recent years, experiences often don’t deliver on their promises; in the workplace, for instance, employees are forced to use systems that sometimes work against them. At projekt202, our core belief is that when we design and develop software, what we're truly delivering is an improved experience for a real person.

What Does It Take to Gather Contextual Insights? - projekt202 - Experience-Driven Design + Development