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      Frontline Education

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      Client Support Representative Interview

      May 23, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Frontline Education in May 2019

      Interview

      Spoke to a recruiter for a quick 5 minute discussion about the company and position. Sent me an aptitude/personality test that was very strange but also had some fun questions in it. Received an email a few days after the test that the hiring managers would like to meet me and asked me when my availability was. Told him I'm flexible and to let me know what day works for them. Have not heard a response and it's been 2 weeks. I sent him a follow up email as well as a phone call and have not heard back. I believe I have been ghosted which is very unprofessional for a company to do. Why ask me for my availability if you're not interested in me as a potential candidate?

      Interview questions [1]

      Question 1

      What is customer service to you?
      Answer question
      1
      avatar
      Frontline Education response
      7y
      Thank you for your consideration and interest in Frontline Education. We truly respect and value your time and sincerely apologize for this gap in communication. Failing to communicate with a candidate does not meet our expectations, and it would never be our intention to ghost you or make you feel otherwise! Please be assured that we take the recruiting and hiring process very seriously and understand that consistent and transparent communication is a key part of that. We wish you the best in your continued search and will keep your resume on file and top-of-mind should future opportunities aligned with your skillset become available.

      Frontline Education interviews FAQs

      • Candidates applying for Client Support Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Frontline Education overall takes an average of 27 days.
      • Common stages of the interview process at Frontline Education as a Client Support Representative according to 1 Glassdoor interviews include:

        IQ intelligence test:  25%

        Phone interview:  25%

        Presentation:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Marketing(11) ;
        2. Sales(9) ;
        3. Implementation Consultant(7) ;
        4. Inside Sales Representative(7) ;
        5. Professional Services Consultant(7) ;
        6. Director(6) ;
        7. Manager(6) ;
        8. Substitute Teacher(6) ;
        9. Account Executive(5) ;
        10. Education Solutions Executive(5) ;
        11. Product Manager(5) ;
        12. Sales Development Representative (SDR)(5) ;
        13. Sales Representative(5) ;
        14. Senior Software Engineer(5) ;
        15. ESE(4) .


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    • Jobs at Frontline Education

      13 jobs in United States
      Account Executive, Data & Analytics Sales
      United States
      ·
      $75K - $75K /yr
      (Employer provided)
      View job
      Account Executive, Data & Analytics Sales
      United States
      ·
      $75K - $75K /yr
      (Employer provided)
      View job
      Support Engineer I
      Wayne, PA
      ·
      $55K - $58K /yr
      (Employer provided)
      View job
      Support Engineer I
      Naperville, IL
      ·
      $55K - $58K /yr
      (Employer provided)
      View job
      Senior Database Reliability Engineer
      United States
      ·
      $95K - $125K /yr
      (Employer provided)
      View job
      View all Client Support Representative Jobs