I applied through a recruiter. The process took 3 weeks. I interviewed at Highmark (Erie, PA) in Feb 2010
Interview
This company has a long interview process, online, phone, location testing, face to face then job offer normally and it is for a good reason the insurance industry has a lot of ever changing information so after you are hired it's not over because there is a nine week training .
Interview questions [1]
Question 1
Most difficult is the testing on the computer to see how analytic you are.
I applied through an employee referral. I interviewed at Highmark (Camp Hill, PA) in Apr 2015
Interview
The on line stuff before you talk to a human took hours to complete. One you get thru the personality tests, the IQ tests, the background test, the actual face to face interview is not bad only lasting like 15 min. Just dress well and act like a grown up and you and speak clearly should be fine.
Provider Service Representative applicants have rated the interview process at Highmark with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 48.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Provider Service Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Highmark overall takes an average of 34 days.
Common stages of the interview process at Highmark as a Provider Service Representative according to 2 Glassdoor interviews include:
Personality test: 18%
Phone interview: 18%
Drug test: 18%
Skills test: 18%
Background check: 9%
IQ intelligence test: 9%
One on one interview: 9%
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