Magellan Health Customer Service Representative (CSR) interview questions

Applied online. Email response that I would receive a phone call. Telephone interview lasted approximately 20 minutes. I was invited to in-person interview, with only vague information about where to meet. Interview took place in company HQ where I was instructed to meet on the second floor. No receptionist. Waited approximately 15 minutes for a human to show up. She was completely surprised that I was there. Waited another 15 minutes for an Interviewer to show up. I was directed to a conference room with a table large enough to seat 20 people. Interviewer did not turn on the lights. I was asked about 5 questions, but Interviewer had not read my letter or resume, and seemed unclear on the position I was applying for. Interview lasted about 10 minutes. I never heard back.

Came through a temp agency so there was no interview process. Went in and only had 2 days of training and the management didnt know anything about anything. Was hired with 5 other people who also ended up getting fired for the same thing.