The interview process was really easy. Firstly they ve asked about my background and discussed my Cv, after that we went on the numerical test and there were 5 simple questions and I don't understand where and how I did wrong. If any of you could explain to me the followings:you have 32 notes of £5 how much do you have= so if its 32*5=160 plus 2 of £10 = 2*10= 20 , total 160+20 = 180.
Next question : a customer has 6225 in savings he adds 800 cash plus 2000. how much he has in total ? 6225 +800+2000= 9025. Next question : A customer has 8600 in savings he has a limit of 1500 , how much he has left in his account? 8600-1500= 7100 left in account . Next question: a customer has 3640 in account and takes a loan of 5500 how much will he have left? it should be 1860. After all this i didn't pass the test and when i have asked for feedback he said he can't tell me why as the comp doesn't say why?
Interview questions [1]
Question 1
Next question : a customer has 6225 in savings he adds 800 cash plus 2000. how much he has in total ? 6225 +800+2000= 9025. Next question : A customer has 8600 in savings he has a limit of 1500 , how much he has left in his account? 8600-1500= 7100 left in account . Next question: a customer has 3640 in account and takes a loan of 5500 how much will he have left? it should be 1860. After all this i didn't pass the test and when i have asked for feedback he said he can't tell me why as the comp doesn't say why?
I interviewed at NatWest Group (Manchester, England)
Interview
It was very stressful. There were two interviewers asking me questions for almost an hour, and they focused a lot on the STAR format. The interviewers kept asking follow-up questions and digging deeper.
I applied online. The process took 2 weeks. I interviewed at NatWest Group
Interview
Terrible process, where you need to answer questions that are completely irrelevant to the job. I don't understand this new culture for minimum paying jobs where there's 5 stage interviews and ridiculous questions that need to perfectly align with the companys so called 'Values'
Certainly! In a generic interview review, it's crucial to reflect on your preparation, communication skills, and overall impression. Consider how well you conveyed your strengths, responded to questions, and engaged with the interviewer. Identify areas for improvement, such as refining responses or expanding on relevant experiences. This reflection helps enhance your future interview performance.
Customer Service Representative applicants have rated the interview process at NatWest Group with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at NatWest Group overall takes an average of 25 days.
Common stages of the interview process at NatWest Group as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 20%
Background check: 20%
Skills test: 20%
Personality test: 20%
Presentation: 20%
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