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      Intern Interview

      Aug 3, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Navient

      Interview

      Interviews were via zoom due to COVID-19 and I was interviewed by two people. Both were interested in hearing about my previous experience and asked what I could bring to the company. One of them voiced their concerns with hiring me, which was a little off-putting at first, but I was able to explain my skills (and ended up getting the internship).

      Interview questions [1]

      Question 1

      What is something that concerns you about this role?
      Answer question

      Navient interviews FAQs

      • Intern applicants have rated the interview process at Navient with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(122) ;
        2. Customer Service Representative (CSR)(28) ;
        3. Collector(23) ;
        4. Collections Specialist(21) ;
        5. Customer Care Specialist(17) ;
        6. Customer Resolution Specialist(13) ;
        7. Loan Servicing Specialist(13) ;
        8. Supervisor(13) ;
        9. Covid-19 Contact Tracer(11) ;
        10. Debt Collector(11) ;
        11. Collector I(10) ;
        12. Manager(10) ;
        13. Bilingual Customer Service Representative(9) ;
        14. Call Center Representative(9) ;
        15. Team Lead(9) .


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      Jobs at Navient

      2 jobs in United States
      Manager, Corporate Finance- Capital Markets
      Herndon, VA
      View job
      Manager, Student Loan Origination Operations
      Washington, DC
      View job
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