Waitrose Customer Service Representative interview questions
based on 22 ratings - Updated Jul 1, 2025
Easyinterview difficulty
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88%
Applied online
Applied online
6%
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6%
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In Person
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Waitrose interviews FAQs
Customer Service Representative applicants have rated the interview process at Waitrose with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Waitrose as a Customer Service Representative according to 1 Glassdoor interviews include:
Group panel interview: 33%
Presentation: 33%
Personality test: 33%
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Group exercise, individual interview and follow up ind interview with department. Lots of individual questions. Group exercise involved pretending there was a particular store scenario and working to solve that together.
I applied through other source. The process took 5 days. I interviewed at Waitrose in Apr 2015
Interview
It was very easy had a group interview with 20 man. It was calm because I got sick interpersonal skills init. Anyways be yourself and it'll be bless you get me.
Thanks for leaving a review here on Glassdoor. We are pleased to hear that overall, your interview experience was positive . We couldn't agree more, always be yourself. Nice work on the interpersonal skills too!
I applied online. The process took 4 weeks. I interviewed at Waitrose (London, England)
Interview
Once you apply online, you get invited to a group interview which involves role play, and then you have an individual interview. After that, you get invited to a final interview.