I applied online. The process took 1 week. I interviewed at White Lodging (Indianapolis, IN) in Jun 2016
Interview
Fast and easy! Received an interview email and get hired right after chatting with the department manager. Led to the HR and signed paperwork after the interview. I told them I can only start after 1 month period since I need to move to Indianapolis from Bloomington, and they are very flexible about it.
I applied in-person. I interviewed at White Lodging (Houston, TX)
Interview
I went in for the front desk agent job even though I wanted a night auditor job. I had no experience but the hotel was brand new and they were training from the ground up, so I got offered the night audit job. There was one face to face interview, then a follow up phone call and finally a final face to face in which they offered me the job. It probably took a week or two total. My process was a little different than normal simply because it was for a new build.
Interview questions [1]
Question 1
I'll be honest, it was a long time ago and I don't remember the specific questions. Mostly it involved my customer service experience. A lot of the interview was mostly about trying to see how friendly I was.
The only thing I remember about the follow up call was that they asked me one basic math question. By basic I mean it was literally something like what is 5 plus 8.
I applied in-person. The process took 3 days. I interviewed at White Lodging (Bloomington, IN) in Mar 2017
Interview
Very casual, sat at a table, went over resume, why I would be good for the job, etc. I spoke with two hotel managers. Normally after this initial interview, a White Lodging recruiter or HR person will also interview, but I did not have to go through this second step. Because a hospitality job is essentially all about communicating verbally and nonverbally with guests, the interview is basically a test of how well you present yourself, speak to others, listen, etc.
Interview questions [1]
Question 1
Tell me what about your personality would make you a good fit for this job?
Front Desk Agent applicants have rated the interview process at White Lodging with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 6 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at White Lodging overall takes an average of 20 days.
Common stages of the interview process at White Lodging as a Front Desk Agent according to 10 Glassdoor interviews include:
One on one interview: 26%
Drug test: 21%
Background check: 18%
Personality test: 12%
Skills test: 9%
IQ intelligence test: 6%
Phone interview: 6%
Other: 3%
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