Pros
The people that work at 1800 are top notch. It is very rare that you come across someone that doesn't genuinely care about the people they work with. They take great care of their employees when it comes to benefits and events (film festivals, summer event, lensy awards).
Cons
Although they do take great care of their employees, their pay/compensation is not competitive enough to keep quality employees. Over my time there, I watched some of our best associates walk out the door to go work at Thumbtack, Jet, Ebay, etc, simply because they were offering a higher wage. I also feel like recently they have lost touch with the workforce. It seems that now, more than ever, they are more concerned with money, and not with quality. I understand that a business has to be focused on being profitable, but 1800 has always been the company that was so great at listening to what their employees are saying, and implementing change based off of the feedback they received, and because of this, the financial side of things has always taken care of itself, and I feel that 1800 has taken a huge step away from that over the past 2-3 years.