Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (635 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      635 reviews
      4.0
      May 27, 2016

      Senior Software Engineer

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good and smart people, work culture,

      Cons

      no bonus, no clear career path

      avatar
      1-800 Contacts Response
      10y
      1-800 CONTACTS takes every opportunity to develop and promote within, where possible based on 1) company needs and 2) operational excellence from our associates. We have promoted 9 individuals in our IT dept this year and look forward to more in the months ahead. We also pay competitively so that our engineers don't have to worry about bonuses as the amounts are already built into base salaries. We welcome any individual seeking a career development plan to chat with their People Operations Partner and company leaders.
      3.0
      Apr 19, 2016

      Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training methods, gym, food court

      Cons

      boring work environment, high turn around

      avatar
      1-800 Contacts Response
      10y
      Every quarter we try to do something fun and engaging in an attempt to create an exciting work environment. Each month this year we’ve had a competition running, whether it was team specific or call center wide. In our first quarter we had an associate appreciation week where we provided desserts, Swig drinks, associate recognition, games (both inside & outside), etc. Lately we’ve had a lot of positive growth within the call center and without. Because of this there are definitely a lot of moving pieces. Because of this growth, associates are moving teams/departments quite a bit. The majority of our associates enjoy the growth because it provides opportunities to see other areas of the business. This has provided great development opportunities for them.
      4.0
      Aug 10, 2015

      Call center rep

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great food and a great culture. They give you a lot of freedom to make your own decision on how to best help the customer.

      Cons

      Head managers of call center are a bit detached or removed from the call center.

      Viewing 349 - 351 of 635 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.