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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (635 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      635 reviews
      5.0
      Jun 20, 2014

      Customer Focused and best in the industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-800 has a great company culture. You work with awesome people and it is wonderful working for a company that is consistent with the values that it advertizes. They are focused on people both within and without the company. Not to mention the perks grill on campus, film festivals, summer parties, and a focus on growth.

      Cons

      Positions within the company do not often change. It feels as if eventually to develop I will need to look outside of the company.

      5.0
      Jun 8, 2014

      Best company I have ever worked for!

      Call center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - sets clear and high expectations which makes you want to do well - compensation/bonus for selling products and giving great customer service - healthy competition within teams and call center - cool company perks; on site gym, on site cafeteria, free movie tickets, annual summary company party, corporate discounts, tuition reimbursement, and much more - management and sr management is friendly, experienced, and helpful - good training program that teaches you the importance of giving great customer service - everyone is so friendly and outgoing; it's hard not to make friends here - given opportunities to move up or venture to other departments within the company

      Cons

      - employee retention is high so moving up can take longer - paid time off is accrued at a low rate and is based off years of employment and does not take position within company into consideration

      5.0
      Jun 3, 2014

      Great environment, great people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-800 CONTACTS works hard to create a great place to work with a healthy work/life balanced.

      Cons

      Slower career progression. Since it's such a great place to work, people quite at a lower rate than compared to those of other companies. This coupled with the company being in a mature phase (with not a ton of growth) causes slower career progression.

      Viewing 352 - 354 of 635 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.