1-800 Contacts reviews

This is a fast paced, high-accountability, highly focused on exceptional service organization. This year we won the Gallup exceptional places to work award. Our customer NPS is an 81! Our organization doesn’t waste time talking, our focus is on doing. It’s refreshing.

Working here has been a genuinely rewarding experience, and a big part of that comes down to the company's core values. Being Big Hearted, Tenacious, Unconventional, and Better Together aren't just words on a wall — they're lived out every day in how we treat each other and approach our work. This is a place that truly believes in giving opportunities to everyone, regardless of where you're starting from. I've seen firsthand how the company invests in its people and opens doors that might not exist elsewhere. The team here is something special. My coworkers are collaborative, supportive, and genuinely fun to be around. And the leadership? They set a strong example — approachable, clear, and consistent. One thing I really appreciate is always knowing what's expected of me. There's no guessing game, which makes it so much easier to do my best work and grow in my role. Overall, this is a place where you feel valued, challenged, and supported all at once. I'm proud to be part of this team.