1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The company treats you great. Fun activities, great cafeteria food at next to no cost, friendly and social environment. No politics, just people who want to get their work done. Was a great place to build my career. The CEO John Graham is also an incredibly personable figure. Very down to Earth.

Cons

Compensation isn't groundbreaking, but it is competitive.

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1-800 Contacts Response
2mo
Thank you so much for the great review. It’s wonderful to hear that you enjoyed the environment, the team culture, and even the food. If there is one thing we're committed to, it's great food for our associates! We appreciate you taking the time to share your experience at SeekWell, and thank you for all your contributions.
5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

This company is amazing. I could go write paragraphs about what I think is great about this company, but what I'll focus on is the way they prioritize and promote a healthy work/life balance. On top of an "unlimited" PTO policy that gives up to 5 weeks of paid time per year, I was able to take 10 weeks of Parental Bonding time to welcome my first kid into the world. I can't tell you how grateful I am for that time and being able to spend it focused 100% on my family, and not feeling guilty about taking time away from work.

Cons

Still trying to figure out the hybrid work model that covid forced us into.

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1-800 Contacts Response
4mo
Congratulations on your family’s new addition! And thank you for taking the time to tell us about your experience. It is great to hear that our policies and benefits allowed you the time you needed to bond with and care for your new baby—as well as continue to be present for important milestones. We know work-life balance is an important component of overall wellbeing, and we work hard to maintain a company culture that allows our associates to succeed both at work and in their personal lives.
5.0
Jan 26, 2026

Best company ever!!!

Recommend
CEO approval
Business Outlook

Pros

1800 Contacts is the best place I have ever worked. They truly care about their employees more than any other company I’ve experienced, and it shows every single day. The culture is supportive and positive, with awesome flexible schedules that make work-life balance possible. There are also real career advancement opportunities, and leadership actively encourages growth and development. I feel valued, supported, and excited to come to work here.

Cons

I don't have any cons to say about this company!!!

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1-800 Contacts Response
4mo
Thank you for your kind words! We’ve worked hard to create a culture that allows people to succeed and grow at the company while they engage in meaningful work. It is great to hear that our culture and leadership have kept you at 1-800 Contacts for more than 10 years. We appreciate you taking the time to share your experience and for your ongoing service to our associates and customers.
Viewing 271 - 273 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.