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1-800 Contacts

Part of SeekWell

Engaged Employer

1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
avatar

John Graham

82% approve of CEO

71% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

635 reviews
5.0
Aug 29, 2023

Good people and great work/life balance

Content marketing manager
Recommend
CEO approval
Business Outlook

Pros

Flexible & understanding managers and leadership, generous compensation, realistic expectations for output, and great people to collaborate with!

Cons

Haven't found any so far!

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1-800 Contacts Response
2y
Wow, thank you for the glowing review. We love hearing about your experience at our company. And will do! 😊 Thanks for being part of our team and adding to our company culture. If there’s anything we can ever do to improve your experience, please don’t hesitate to reach out. Our virtual and physical doors are always open. Thanks again for taking the time to leave a review.
2.0
Aug 13, 2023

A mixture of good and bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The outbound senior operations manager is amazing. The paybands are built to reward you for how hard you are willing to work. Flexible shifts allow work and like to mix well.

Cons

HR (they call them business partners) are snakes in the grass. Employees have been reported for saying racist things but being friendly with the BP’s no action is ever taken. Some employees are not required to work like the other making an unfair balance BP’s have engaged in inappropriate relationships with associates

2.0
Jul 6, 2023

Okay

Trials associate
Recommend
CEO approval
Business Outlook

Pros

Loved my colleagues and all.

Cons

Pay was performance based, management wasn't good at all

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1-800 Contacts Response
3y
Thank you for taking the time to leave a review. We’ve passed along your feedback to our HR leadership team and invite any of our DC associates with similar concerns to reach out to their HR business partner. We’re here to listen and help identify solutions. Please know we appreciate your time with our company and all you did to help take care of our customers and their orders. We wish you only the best with your next career opportunity.
Viewing 292 - 294 of 635 Reviews
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Reviews1-800 Contacts reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.