Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"the People are friendly, and always willing to help." ((in 20 reviews)); "They offer great benefits and are family oriented." ((in 7 reviews)); "Great people coworkers and managers were great" ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "The compensation is laughable for a college grad.... for all the crazy training they make you do & for how sloooowwww (sometimes) or "i'm going insane we are so busy" stressful times" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

180 reviews

4.0

Jul 27, 2023

Overall, a great experience

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good hiring experience/process Mostly friendly and intelligent coworkers and managers Great retirement plan

Cons

Below average pay unless you're in sales Required to work on more holidays than most other places

1.0

Jul 7, 2023

Horrible Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Monday-Friday schedule, and that was it.

Cons

Pay was horribly low, benefits were expensive and almost 3rd world awful. Technology was absolutely deficient, and IT was awful. When you have to call IT for system help and their response is "what is that??", that is a problem. Management was awful. The bank doesn't care about their employees, nor do they hold any of their employees accountable for their actions. The bank is stuck in the 1950's and has a "snooty, holy than thou" additude but really, 1st Source is just a discount Wells Fargo.

3.0

Jun 30, 2023

Turning Into a Big Typical Company

Banking center manager

Recommend

CEO approval

Business Outlook

Pros

You start with a decent amount of time off.

Cons

It seems like nothing is ever good enough and they just always want more and more out of you. On top of that the medical leaves are terrible. Once you run out of time it's an issue if you need to take anymore off. Insurance is also terrible.

Viewing 55 - 57 of 180 Reviews

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Jobs at 1st Source

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

Teller (Client Services Representative), Ireland Road Banking Center, South Bend, IN

Teller (Client Services Representative), Middlebury Banking Center, Middlebury, IN

Administrative Assistant I, Trust, South Bend, IN