Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Good benefits" ((in 7 reviews)); "Friendly atmosphere, VP is very caring." ((in 4 reviews)); "Great Coworkers to work with." ((in 4 reviews)); "Work/Life balance is good." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 17 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 6 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "You will never get a raise." ((in 5 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews

3.0

Feb 14, 2016

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family oriented, friendly. Very customer centric, many locations.

Cons

Still working on catching up on technology. Inflexible hours, not competitive in the market for pay. Very hierarchical organization.

3.0

Oct 18, 2015

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable job and you can easily work 9-5

Cons

Things move slow. Some people are favorites and it shows. Gender barriers are clear.

2.0

Aug 13, 2015

Doesn't care about employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely risk conservative and will hire practically anyone

Cons

They'll hire anyone and fire anyone with a unique thought

Viewing 82 - 84 of 180 Reviews

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Jobs at 1st Source

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Teller (Client Services Representative), Ireland Road Banking Center, South Bend, IN

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

Client Services Associate I (Personal Banker I), Kouts Banking Center, Kouts, IN

Teller (Client Services Representative), Rochester Banking Center, Rochester, IN