Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 9 reviews)); "Great people to work for" ((in 8 reviews)); "Most of the staff is friendly." ((in 6 reviews)); "Nice work environment beautiful art works" ((in 5 reviews)); "Health benefits" ((in 5 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Bad management with little regard for others" ((in 11 reviews)); "Pay is low and they seem to only hire employees that give them a government kick back." ((in 10 reviews)); "Management sucks!! Seek additional training.." ((in 4 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels

21c Museum Hotels reviews

3.5

59% would recommend to a friend

(161 total reviews)

Heather McCrory

55% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

21c Museum Hotels has an employee rating of 3.5 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 21c Museum Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

161 reviews

5.0

May 31, 2026

Nice environment with great people, but perks lack.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice environment and great people to work with!

Cons

Employee perks could be better.

5.0

Mar 25, 2026

Fun and Easy for a College Student

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

Front end management is great, I love my coworkers, and the job itself is pretty fun

Cons

Valet is general is just an unfortunate career to have during the winter because of slow business and you have to walk outside in the snow

1.0

Feb 5, 2026

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working in a museum is nice.

Cons

Poor management, micromanaging, gossiping leaders, no room for advancement or raises.

Viewing 1 - 3 of 161 Reviews

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21c Museum Hotels

21c Museum Hotels reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice environment with great people, but perks lack.

Fun and Easy for a College Student

Poor management

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