Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 9 reviews)); "Great people to work for" ((in 8 reviews)); "Most of the staff is friendly." ((in 6 reviews)); "Nice work environment beautiful art works" ((in 5 reviews)); "Health benefits" ((in 5 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Bad management with little regard for others" ((in 11 reviews)); "Pay is low and they seem to only hire employees that give them a government kick back." ((in 10 reviews)); "Management sucks!! Seek additional training.." ((in 4 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels

21c Museum Hotels reviews

3.5

59% would recommend to a friend

(161 total reviews)

Heather McCrory

55% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

21c Museum Hotels has an employee rating of 3.5 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 21c Museum Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

161 reviews

3.0

Apr 30, 2025

Things went south after Accor bought the place

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Fun job, it's great to be surrounded by art, benefits

Cons

Disorganized, too corporate, low pay

3.0

Mar 22, 2025

Okay

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great discounts. Birthday stays. Great staff

Cons

No support even when asked.

2.0

Mar 18, 2025

Wouldn’t recommend

Server

Recommend

CEO approval

Business Outlook

Pros

Hotel stay for birthday. Vacation pay

Cons

Pay doesn’t equal amount of work expected/done. Promotions promised but never available.

Viewing 7 - 9 of 161 Reviews

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Jobs at 21c Museum Hotels

Overnight Front Desk Agent

Housekeeping - Room Attendant

Front Desk Supervisor

Kitchen Steward (Dishwasher) at Counting House

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21c Museum Hotels reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Things went south after Accor bought the place

Okay

Wouldn’t recommend

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