3M Customer Service (CSR) reviews

4.4

84% would recommend to a friend

(84 total reviews)
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William M. Brown

100% approve of CEO

68% positive business outlook

Customer Service (CSR) employees have rated 3M with 4.4 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. 3M is rated 20% above average by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.7 stars).

Reviews by job title

84 reviews
3.0
Mar 25, 2020

Its alright

Recommend
CEO approval
Business Outlook

Pros

Great Culture within the local team

Cons

Limited Progression if in local subsidiary

5.0
Feb 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Limited opportunities available in area

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3M Response
6y
Hello, Thank you for your review! We are very happy to hear that overall you enjoyed working for 3M and really appreciate your feedback.
4.0
Feb 4, 2020

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good company, benefits and management

Cons

Lots of red tape and slow to move on decisions

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3M Response
6y
Hello, Thank you for your review! We are happy to hear that overall you enjoyed working for 3M and really appreciate your feedback.
Viewing 58 - 60 of 84 Reviews

Glassdoor has 8,291 3M reviews submitted anonymously by 3M employees. Read employee reviews and ratings on Glassdoor to decide if 3M is right for you.