A. O. Smith reviews

3.8

77% would recommend to a friend

(386 total reviews)

Stephen M. Shafer

Not enough data to show CEO approval

78% positive business outlook

A. O. Smith has an employee rating of 3.8 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A. O. Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

386 reviews
1.0
May 25, 2023

New manager = reset

Recommend
CEO approval
Business Outlook

Pros

It’s in a good location. Well connected- They managed to keep a major security incident out of the news so their stock didn’t drop.

Cons

If your manager leaves they hire someone that ‘fits’ their vision and you are essentially reset as a new hire for promotion and despite how long you have been there, you will not be considered until the end of year goals are evaluated. Their HR, like most companies, protects the brand and not the employee. Subject matter experts are ignored. They have a huge training budget, but spend it on corporate training rather than professional development. They had Trust training, and the ‘instructor’ continuously spoke of the war of northern aggression (I had to google that, it’s what members of the kkk call the civil war). They don’t care about turnover, since everyone knows hotwater has job security so they prioritize recruiting people who should be retired rather than keeping intelligent, innovating employees. ‘Early career’ hires are onboarded ~20k less than the actual market value, and their pay ranges do not make sense, a level 14 with a masters degree can make ~90k but a level 14 with an associates can make 95k… their ranges are not openly disclosed.

3.0
Mar 19, 2023
Recommend
CEO approval
Business Outlook

Pros

The coworkers directly working with you become like family. It’s evident who pays attention and actually lives the AOS core values and abides by the Company’s Mission Statement.

Cons

Opportunities. Direction of Management. No work/life balance if you want to move up.

4.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work, good benefits, market leader in water heating industry.

Cons

They don't offer competitive salaries because of the location of the facility in South Carolina.

Viewing 16 - 18 of 386 Reviews

Glassdoor has 444 A. O. Smith reviews submitted anonymously by A. O. Smith employees. Read employee reviews and ratings on Glassdoor to decide if A. O. Smith is right for you.